SPY24 vs. TeamOB Comparison Chart

Employee monitoring application for businesses of all sizes. Tracks productivity for in-office, remote, and hybrid workers. Provides analytics and data on how to improve your team. Keeps your team accountable. World-class security. Captures websites visited, unproductive time, screenshots, fake activity, and more. Features: • Time Tracking: Automatic clock in/out for accurate work hour logging • Screenshot Capture: Random or interval-based for work verification • Activity Monitoring: Tracks web and application usage • Real-time Dashboards: View ongoing projects and tasks • Stealth Mode: Discreet monitoring option Functionality: - Provides insights into work processes and productivity - Identifies inefficiencies and optimizes workflows - Maintains employee privacy while offering employer oversight Stealth Mode allows silent monitoring, capturing natural work behaviors and maintaining productivity standards.

PeopleForce helps you to build a high-performance culture in your company. Use an end-to-end cloud system for all your employees and candidates to simplify all HR processes. Run powerful functionality to manage not only personnel, but also its effectiveness. In the PeoplePerform module, you can set and monitor the OKR goals, discuss it at 1-on-1 meetings with an employee, and save all information in the system after. Competencies, productivity and potential before the Performance Review are assessed using 180 and 360 degree feedback. But not only the team - candidates also benefit from using PeopleForce. Conveniently guide them through the vacancy funnel before signing the offer using an eSign if needed, and then set up simple onboarding from the system where lessons, notes and files for newbees are stored. Streamline your HR processes and simplify your onboarding and personnel adaptation procedures using different databases, HR calendar and Leave management service.

Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Opera is the personal browser chosen for hundreds of millions of people around the world. Opera is the faster browser with less processing capacity than other browsers with a built-in ad blocker that helps load webpages faster. Opera browser has a free integrated VPN that reduces online tracking and shields your browsing. Opera browser makes your online life much easier having the most popular built-in messengers such as Facebook Messenger, WhatsApp, Telegram and VKontakte available in the sidebar. Other benefits of Opera browser: - Video pop-out - Twitter & Instagram integrated in the sidebar - Pinboards: Save and collect web content easily and share it visually - Search in tabs - Opera Cashback: Get money back when shopping in Opera Browser - Workspaces: Organize tab groups in separate customizable workspaces - Snapshot tool: Easily capture, edit and share your snapshots from webpages - Spotify, YouTube, Apple Music integrated - Crypto wallets - Built-in AI

Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer

Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX. Easily add and integrate channels to match your customers’ preferences—without needing custom code or rebuilt architecture. Twilio is trusted to send and receive over 130 billion messages a year. Engage customers around the world with a platform that can send messages to over 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. We support SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform, to integrate communications at critical touchpoints of your customer journey. Twilio’s APIs make sending and receiving messages across channels easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building.

Pikmykid is the leading safety and dismissal platform that empowers schools to simplify dismissal, engage parents, and keep students safe without the need to purchase, install, or support additional hardware. Designed by former educators and parents, Pikmykid has helped more than 2,000 schools in all 50 states eliminate the busy work and vulnerabilities of dismissal so that teachers have more time to teach, admins aren’t bogged down in carpool calls, and principals can account for every student at the end of the day. And with extensive SIS integrations, Pikmykid easily fits into your schools’ existing ecosystems to make the tools you already have that much more powerful.

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.

Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.