SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
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About

Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.

About

Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Salesforce, Zoho CRM users or Non-CRM Users who want to add conversational AI messaging to convert more customers and increase customer engagement

Audience

Companies that want a better way to engage with customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
subscription, pay as you go
Free Version Not Supported
Free Trial Supported

Pricing

$16 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Was able to connect to our contact center platform Talkdesk, as well as Salesforce. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. SMS magic helps so much with automation you never really need to lift a finger to text your customers.

Cons

  • We haven't had any cons about SMS magic because so far everything has been great!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Screen-Magic Mobile Media Inc
Founded: 2008
United States
www.sms-magic.com

Company Information

Voizee
Founded: 2021
voizee.com

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VOXOX

Categories

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Financial Services Features

Analytics Not Supported
Branch Optimization Not Supported
Channel Management Not Supported
Compliance Management Not Supported
Customer Engagement Supported
Performance Management Not Supported
Risk Management Not Supported

Mortgage and Loans Features

Amortization Schedule Not Supported
Client Database Not Supported
Closing Documents Not Supported
Commercial Mortgages Not Supported
Contact Management Not Supported
Credit Reporting Not Supported
Customer Statements Not Supported
Document Management Not Supported
Electronic Applications Not Supported
Government Loans Not Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Not Supported
Residential Mortgages Not Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Not Supported
Lead Management Not Supported
Reporting / Analytics Supported
Sales / Voice Dialer Not Supported
Sales Automation Supported
Search Not Supported
Task Management Not Supported
Templates Supported
Workflow Management Supported

Integrations

Adobe Marketo Engage Supported
Aircall Supported
Axis LMS Not Supported
Bridge Legal Supported
Bullhorn Supported
ChatGPT Not Supported
ClickFunnels Not Supported
CollectXpert Supported
Contact Form 7 Not Supported
Dialpad Connect Supported
Google Analytics Not Supported
Gravity Forms Not Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Twilio Not Supported
WordPress Not Supported
Zapier Not Supported
Zoho CRM Supported
Zoho Marketing Automation Supported

Integrations

Adobe Marketo Engage Not Supported
Aircall Not Supported
Axis LMS Supported
Bridge Legal Not Supported
Bullhorn Not Supported
ChatGPT Supported
ClickFunnels Supported
CollectXpert Not Supported
Contact Form 7 Supported
Dialpad Connect Not Supported
Google Analytics Supported
Gravity Forms Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Twilio Supported
WordPress Supported
Zapier Supported
Zoho CRM Not Supported
Zoho Marketing Automation Not Supported
Claim SMS-Magic and update features and information
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