+
+

Related Products

  • StackAI
    55 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Gemini Enterprise Agent Platform
    1,161 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • Checksum.ai
    2 Ratings
    Visit Website
  • Retool
    598 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • SearchUnify
    150 Ratings
    Visit Website
  • Creatio
    589 Ratings
    Visit Website

About

Runbook is an autonomous operations platform that turns how an operations team works into AI agents that run jobs end-to-end inside the systems the business already uses. Agents work across phone, email, SMS, Teams, Slack, web chat, ERP, CRM, spreadsheets, vendor portals, and legacy systems, including tools without APIs through browser automation. Teams describe a workflow in plain English and provide SOPs, training documents, call recordings, carrier rules, and work history so the agent learns how the operation actually runs, including edge cases and tribal knowledge. Rather than acting as a copilot, the agent owns the complete workflow, from the first inbound request through system updates and closure. It can automate appointment scheduling, accounts payable and receivable, order management, status updates, vendor coordination, calls, follow-ups, and system entries.

About

Rundeck is runbook automation. Give anyone self-service access to the operations capabilities that previously only your subject matter experts could perform. Popular use cases include incident management, business continuity, service requests, or just spreading the operational load amongst your colleagues. Rundeck Community supports runbook automation for small teams. Register to download free of charge and keep in touch with the latest Community updates. With runbook automation, engineers can standardize operating procedures, define automated jobs incorporating other existing automation, and safely delegate these processes as APIs and self-service requests to other stakeholders. Now end users and team members can perform tasks that previously only subject matter experts could perform. Popular runbook automation use cases include incident management, service requests, business continuity, or just spreading the operational load amongst your colleagues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Operations, logistics, field service, and back-office teams needing to automate end-to-end operational workflows across existing systems, communication channels, and manual processes

Audience

IT teams searching for a powerful Workload Automation solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Runbook
Founded: 2025
United States
myrunbook.com

Company Information

Rundeck
Founded: 2013
United States
www.rundeck.com

Alternatives

Alternatives

Ctfreak

Ctfreak

JYP Software
Callgoose SQIBS

Callgoose SQIBS

ZEAZONZ TECHNOLOGIES

Categories

AI Agent Builders Supported
AI Agents Supported

Categories

Workload Automation Features

Alerts / Notifications Supported
Audit Trails Supported
Business Process Management Not Supported
Cross-Platform Scheduling Supported
Dashboard Supported
Data Analysis / Visualization Not Supported
Event-Triggers Supported
Load Balancing Supported
Resource-Based Scheduling Supported
Robotic Process Automation (RPA) Not Supported
Workflow Foundation Support Supported

Integrations

Digital.ai Release Not Supported
Edge Delta Not Supported
LOGIQ Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Omnistrate Not Supported
Opsera Not Supported
SAP Cloud Platform Supported
Salesforce Supported
Sedai Not Supported
ServiceChannel Supported
ServiceMax Supported
Slack Supported
Sweagle Not Supported
TaskCall Not Supported
WhatsApp Supported
emma Not Supported
n8n Not Supported

Integrations

Digital.ai Release Supported
Edge Delta Supported
LOGIQ Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Omnistrate Supported
Opsera Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
Sedai Supported
ServiceChannel Not Supported
ServiceMax Not Supported
Slack Not Supported
Sweagle Supported
TaskCall Supported
WhatsApp Not Supported
emma Supported
n8n Supported
Claim Runbook and update features and information
Claim Runbook and update features and information
Claim Rundeck and update features and information
Claim Rundeck and update features and information