Related Products
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About
Our platform empowers agents and customers with automatic home network diagnostics and easy-to-follow troubleshooting steps — so they can find the root cause of WiFi connectivity issues and reach a resolution on the first try. The RouteThis Discovery App leverages the customer’s mobile device to collect deep insights into the home network’s configuration and environment, and automatically identify the root cause of potential WiFi problems. The RouteThis Dashboard is a single tool that provides agents with real-time insight into the customer’s home network, gives them easy-to-follow instructions on how to remedy the issues identified, and empowers them with the tools to resolve them remotely. Part of the RouteThis Discovery App, RouteThis Self-Help empowers customers with step-by-step instructions on how to resolve the specific problems identified on their home networks.
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About
iGenFlow is an AI-powered workflow recording and documentation tool that automatically captures user actions on the web and transforms them into structured, easy-to-follow guides in real time. After installing the browser extension, users simply click “start recording,” perform a task as usual, and the system intelligently tracks interactions such as mouse clicks, keyboard input, and page navigation paths. It then converts these actions into a clear, step-by-step guide with screenshots and written instructions, producing a complete visual SOP without manual effort. The generated documentation is organized into readable sections, combining text and images to create “foolproof” tutorials that others can quickly understand and replicate. It also allows users to edit, add, or remove steps, refine instructions, and optimize the final output before sharing. Guides can be published as online documents, shared via link, or exported into formats such as PDF, PPT, Word, or Markdown.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mobile-based WiFi support platform built for ISP and smart home support teams
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Audience
Operations teams, trainers, and support teams who need to quickly create step-by-step guides and SOPs from real workflows without manually documenting processes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationRouteThis
Founded: 2013
Canada
routethis.com/platform/
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Company InformationiGenflow
United States
www.igenflow.ai/
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Alternatives |
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Categories |
Categories |
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Integrations
HTML
Not Supported
Markdown
Not Supported
Microsoft PowerPoint
Not Supported
Microsoft Word
Not Supported
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Integrations
HTML
Supported
Markdown
Supported
Microsoft PowerPoint
Supported
Microsoft Word
Supported
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