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About

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

About

Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones. Zulip has modern apps for every major platform, powered by Electron and React Native. Zulip is 100% open source software, built by a vibrant community of hundreds of developers from all around the world. With 120,000 words of developer documentation, a high quality code base, and a welcoming community, it’s easy to extend or tweak Zulip. Zulip has a significantly larger and more active development community than other modern open source group chat solutions like Mattermost, Rocket.Chat, and matrix.org. Zulip has more than 90 native integrations. Several hundred more are available through Hubot, Zapier, and IFTTT. Or build your own integrations with Zulip’s powerful API.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

Audience

Distributed teams that need a powerful and secure real-time chat platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3/user/month
Free Version Supported
Free Trial Supported

Pricing

$6.67 per user per month
Get started with Zulip Cloud Free, with up to 10,000 messages of search history.

Zulip is 100% open-source software, with no proprietary version. Self-host Zulip for free, or sign up for Enterprise support.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • - Self-hosted, full control of our data - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing - Mobile apps are nice, feature-rich, and notifications work well - Very customizable

Cons

  • - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich) - Too many people try to compare it to Slack

Pros & Cons from Real Users

Pros

  • - threading is the "default" (just called Topics) inside streams - Self hosted is simple to do - "easy" integrations/webhooks - Slack "emulation" integration works and "easy" to get going to start - No fancy/flashy layouts - easy to get webhooks into streams and topics (per day/hour/etc.) - Selfhosted free

Cons

  • - Self hosted you have to deal with your own server hosting issues - Not everybody integrates first natively to Zulip - Takes getting used to - No fancy/flashy layouts

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Company Information

Zulip
Founded: 2012
United States
zulip.com

Alternatives

Alternatives

Slack

Slack

Salesforce
Matrix

Matrix

The Matrix.org Foundation
Microsoft Teams

Microsoft Teams

Microsoft

Categories

Collaboration Supported
Live Chat Supported
Messaging Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Categories

Collaboration Supported
Messaging Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Supported
Video Chat Supported
Web Conferencing Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Integrations

Franz Supported
Healthchecks.io Supported
Hubot Supported
Jira Supported
Quickwork Supported
Slack Supported
Stackreaction Supported
Workers by Delos Supported
Zapier Supported
n8n Supported
AppFollow Not Supported
Grafana Cloud Not Supported
Netlify Not Supported
Prometheus Not Supported
Raygun Not Supported
Redmine Not Supported
SMS Gateway Hub Supported
SocialEngine Supported
Statuspage Not Supported
ZnowPulse Supported

Integrations

Franz Supported
Healthchecks.io Supported
Hubot Supported
Jira Supported
Quickwork Supported
Slack Supported
Stackreaction Supported
Workers by Delos Supported
Zapier Supported
n8n Supported
AppFollow Supported
Grafana Cloud Supported
Netlify Supported
Prometheus Supported
Raygun Supported
Redmine Supported
SMS Gateway Hub Not Supported
SocialEngine Not Supported
Statuspage Supported
ZnowPulse Not Supported
Claim Rocket.Chat and update features and information
Claim Rocket.Chat and update features and information
Claim Zulip and update features and information
Claim Zulip and update features and information