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About

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

About

Wire protects critical communications for the world’s most security-demanding organizations. Wire's highest security standards enable users to communicate securely, thanks to the most advanced encryption and its Zero-Trust architecture, while facilitating user administrators to manage and control their organization's information, guaranteeing the sovereignty of their data. Created by the founders of Skype, Wire provides end-to-end encryption for messages, audio and video conferencing, file exchange, external collaboration, and beyond. Used by most of the world's G7 governments and other security-critical organizations globally, Wire is pushing the limits of secure communication, pioneering work for standardized encryption with Messaging Layer Security. To learn more, visit wire.com

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3/user/month
Free Version Supported
Free Trial Supported

Pricing

7.45€
per person/month, annual payment
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Self-hosted, full control of our data - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing - Mobile apps are nice, feature-rich, and notifications work well - Very customizable

Cons

  • - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich) - Too many people try to compare it to Slack

Pros & Cons from Real Users

Pros

  • The best thing I liked about Wire is its user interface. It's easy to onboard and no training is required. Cross-platform application support. Document sharing works great, and also supports large files. Secure and encrypted two-way communication. Screen sharing in video conference work excellently.
  • Wire is the best solution for internal team communication. It offers a secure messaging service to communicate. Truly unlimited file sharing option.
  • It has cross-platform application support. Instant personal and group chat feature. Secure file sharing option. Location sharing with voice note feature.
  • #1- It's an incredible platform to connect with project teams. #2- Clean chat interface. #3- Large files sharing option, to share with project teams. #4- Can be used for internal and external communication.

Cons

  • I loved the Wire platform. No negative experience.
  • It worked great for me. Nothing to share about cons.
  • I never encountered any problems with this platform.
  • #1- We had a very positive overall experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Company Information

Wire
Founded: 2012
Swiss
wire.com

Alternatives

Alternatives

AWS Wickr

AWS Wickr

Amazon

Categories

Collaboration Supported
Live Chat Supported
Messaging Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Categories

Audio Conferencing Supported
Collaboration Supported
Meeting Supported
Messaging Supported
Team Chat Supported
Team Communication Supported
Video Conferencing Supported
Web Conferencing Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Meeting Features

Action Item Tracking Not Supported
Agenda Management Not Supported
Attendee Management Supported
Board Meetings Supported
Committee Meetings Supported
Internal Meetings Supported
Invitation Management Not Supported
Legislative Meetings Supported
Materials Management Supported
Meeting Feedback Supported
Meeting Preparation Tools Supported
Meeting Room Booking Not Supported
Minutes Management Supported
Post-Meeting Tools Not Supported
Scheduling Supported
Travel Management Not Supported
Voting Management Not Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

All-in-One Messenger Supported
AWS Marketplace Supported
BI Book Supported
Collaboard Supported
Collabora Online Not Supported
Franz Supported
Freedcamp Supported
Healthchecks.io Supported
Jira Supported
Jira Service Management Supported
Okta Not Supported
Quickwork Supported
SocialEngine Supported
Univention Corporate Server Supported
WhatsApp Supported
Zapier Supported
Zendesk Not Supported
ZnowPulse Supported
Zoom Supported
n8n Supported

Integrations

All-in-One Messenger Supported
AWS Marketplace Not Supported
BI Book Not Supported
Collaboard Not Supported
Collabora Online Supported
Franz Not Supported
Freedcamp Not Supported
Healthchecks.io Not Supported
Jira Not Supported
Jira Service Management Not Supported
Okta Supported
Quickwork Not Supported
SocialEngine Not Supported
Univention Corporate Server Not Supported
WhatsApp Not Supported
Zapier Not Supported
Zendesk Supported
ZnowPulse Not Supported
Zoom Not Supported
n8n Not Supported
Claim Rocket.Chat and update features and information
Claim Rocket.Chat and update features and information
Claim Wire and update features and information
Claim Wire and update features and information