AWS Wickr

AWS Wickr

Amazon
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About

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

About

AWS Wickr is a secure, end-to-end encrypted messaging platform designed for enterprises and government agencies to facilitate confidential communication. It supports text, voice, video, file sharing, and screen sharing with robust data protection and compliance capabilities. AWS Wickr ensures messages are encrypted at rest and in transit, with content expiration and ephemeral messaging features to reduce data retention risks. The platform allows for seamless collaboration while maintaining strict security, privacy, and regulatory standards. It is widely used in industries requiring high levels of confidentiality, such as defense, healthcare, and financial services.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

Audience

Teams interested in a secure team collaboration space

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3/user/month
Free Version Supported
Free Trial Supported

Pricing

$5/user/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • - Self-hosted, full control of our data - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing - Mobile apps are nice, feature-rich, and notifications work well - Very customizable

Cons

  • - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich) - Too many people try to compare it to Slack

Pros & Cons from Real Users

Pros

  • Super secured app with end-to-end encryption, that even Wickr can't see my data. Because of the security, illegal folks started to abuse it. Now Amazon has put curb on the abuse and promoting as an enterprise grade product with AWS Support.
  • Wickr is an excellent way to get end to end encryption for communicating safely with business associates without worry of your conversations getting intercepted.
  • It's the best internal (inbound) communication tool for SMBs to collaboratively work and communicate using the unified software. The feature I'm using the most is its file transfer and video call. It helped me to stay connected while working remotely.
  • Wickr makes team communication more professional than other tools we tried. It helped every employee to stay on the same page for team collaboration. The file transfer, screen share and instant messaging works great.
  • Wickr application offers multi-platform support. It allows us to communicate and share files with project teams. The video calling quality is clean and works great on bad connections. Instant messaging and voice calling option.

Cons

  • Few integrations - I guess it will grow, now Amazon owns it.
  • Linking with associates can be cumbersome and retrieving past conversations is purposely impossible.
  • Quality of video conferencing is slightly on the lower side
  • Nothing so far we enjoyed Wickr software features.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Company Information

Amazon
Founded: 1994
United States
wickr.com

Alternatives

Alternatives

Microsoft Teams

Microsoft Teams

Microsoft
Slack

Slack

Salesforce

Categories

Collaboration Supported
Live Chat Supported
Messaging Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Categories

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

AWS Marketplace Supported
Claromentis Supported
Cognito Forms Supported
Confluence Supported
Easyflow Supported
Franz Supported
Google Calendar Not Supported
Healthchecks.io Supported
Hubot Supported
Integrately Supported
Jira Supported
NetThunder Supported
Pabbly Connect Supported
ReturnPro Supported
SocialEngine Supported
Twilio Supported
WizyChat Supported
Zapier Supported
Zoom Supported
n8n Supported

Integrations

AWS Marketplace Not Supported
Claromentis Not Supported
Cognito Forms Not Supported
Confluence Not Supported
Easyflow Not Supported
Franz Not Supported
Google Calendar Supported
Healthchecks.io Not Supported
Hubot Not Supported
Integrately Not Supported
Jira Not Supported
NetThunder Not Supported
Pabbly Connect Not Supported
ReturnPro Not Supported
SocialEngine Not Supported
Twilio Not Supported
WizyChat Not Supported
Zapier Not Supported
Zoom Not Supported
n8n Not Supported
Claim Rocket.Chat and update features and information
Claim Rocket.Chat and update features and information
Claim AWS Wickr and update features and information
Claim AWS Wickr and update features and information