Trillian

Trillian

Cerulean Studios
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About

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

About

Trillian is modern and secure instant messaging for business. Supercharge employee communication with Trillian's decentralized and federated instant messaging platform. Send private and group messages, keep tabs on what co-workers are doing, share files, and much more.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

Audience

Organizations looking for a low-cost, effective, internal employee chat solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3/user/month
Free Version Supported
Free Trial Supported

Pricing

$2 per user per month
$2 per user per month, or $1800 per year for up to 25 users, $2400 per year for up to 50 users, $3600 per year for up to 100 users, $4800 per year for up to 200 users, $8,000 per year for up to 500 users, $16,000 per year for up to 2000 users. Larger plans also available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • - Self-hosted, full control of our data - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing - Mobile apps are nice, feature-rich, and notifications work well - Very customizable

Cons

  • - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich) - Too many people try to compare it to Slack

Pros & Cons from Real Users

Pros

  • -supports multiple networks -small install file -runs reliably in the background -customizable interface (themes) -integration of SMS -allows for self-hosting

Cons

  • -does not connect easily to popular social media networks -turned from consumer to business focus

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Company Information

Cerulean Studios
Founded: 1998
United States
trillian.im

Alternatives

Alternatives

BlueNote Communicator

BlueNote Communicator

BlueNote Software

Categories

Collaboration Supported
Live Chat Supported
Messaging Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Categories

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Internal Communications Features

App Integration Not Supported
Blogs Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Not Supported
Voice Chat Not Supported

Integrations

AWS Marketplace Supported
BI Book Supported
Claromentis Supported
Collaboard Supported
Desk Manager Supported
Easyflow Supported
Facebook Messenger Supported
Hubot Supported
Jira Supported
Jira Service Management Supported
Pexip Supported
Quickwork Supported
ReturnPro Supported
SMS Gateway Hub Supported
Sourcetable Supported
WhatsApp Supported
WizyChat Supported
Workers by Delos Supported
Zapier Supported
changedetection.io Supported

Integrations

AWS Marketplace Not Supported
BI Book Not Supported
Claromentis Not Supported
Collaboard Not Supported
Desk Manager Not Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Hubot Not Supported
Jira Not Supported
Jira Service Management Not Supported
Pexip Not Supported
Quickwork Not Supported
ReturnPro Not Supported
SMS Gateway Hub Not Supported
Sourcetable Not Supported
WhatsApp Not Supported
WizyChat Not Supported
Workers by Delos Not Supported
Zapier Not Supported
changedetection.io Not Supported
Claim Rocket.Chat and update features and information
Claim Rocket.Chat and update features and information
Claim Trillian and update features and information
Claim Trillian and update features and information