Slack

Slack

Salesforce
+
+

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About

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

About

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

Audience

Slack is best suited for businesses, enterprise teams, startups, remote teams, sales teams, customer service teams, engineers, marketers, project managers, and organizations that need team messaging, AI-powered search, workflow automation, app integrations, external collaboration, and connected work management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3/user/month
Free Version
Free Trial

Pricing

$8.75/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • - Self-hosted, full control of our data - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing - Mobile apps are nice, feature-rich, and notifications work well - Very customizable

Cons

  • - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich) - Too many people try to compare it to Slack

Pros & Cons from Real Users

Pros

  • Slack is like a virtual office space where you can interact with all company members. You can add apps to it, you can create your own apps, you can link it to right about any software out there.
  • Slack is very user friendly and keeps all team communication in one place. I liked how easy it is to find messages, share files, and stay connected with coworkers.
  • Channels are impeccable for keeping conversations organized. Terrific for instant files and documents sharing. Great notification to keep us updated all the time.
  • I like how it boost team collaboration through messaging,video conferencing and live chat. I also like how it saves time while joining chats. Amazing customer support.
  • I found Slack as a perfect tool for collaborating and integrating other project tools. The interface is clean and the best part is it's available on cross platforms. The setup process was straightforward and it allowed me to create a custom channel to share files, discuss and track progress related to my project with assigned groups.

Cons

  • It takes some time getting used to its environment. Too many channels and notifications can sometimes feel overwhelming.
  • When there are many channels and active conversations, Slack can feel cluttered and hard to keep up with.
  • Effective with notification for quick updates on changes.
  • I have nothing to dislike at the moment since Slack is absolutely amazing with it’s work.
  • I had a great experience with Slack, no major cons.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Company Information

Salesforce
Founded: 1999
United States
slack.com

Alternatives

Alternatives

Microsoft Teams

Microsoft Teams

Microsoft

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

AWS Marketplace
All-in-One Messenger
BI Book
Claromentis
Cognito Forms
Desk Manager
Facebook Messenger
Franz
Freedcamp
Functionize
Integrately
Jira
Jitsi
LT Browser
Stackreaction
WizyChat
Zapier
Zoom
changedetection.io
n8n

Integrations

AWS Marketplace
All-in-One Messenger
BI Book
Claromentis
Cognito Forms
Desk Manager
Facebook Messenger
Franz
Freedcamp
Functionize
Integrately
Jira
Jitsi
LT Browser
Stackreaction
WizyChat
Zapier
Zoom
changedetection.io
n8n
Claim Rocket.Chat and update features and information
Claim Rocket.Chat and update features and information
Claim Slack and update features and information
Claim Slack and update features and information