Ringzel

Ringzel

Shipstack
+
+

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About

Ringzel is a cloud-based AI receptionist for small businesses that cannot always answer incoming calls. It answers calls forwarded from a business's existing number, introduces itself as automated, asks configured questions, captures caller details and the reason for the enquiry, and follows business-defined instructions for urgent calls. After each call, users can review a recording, transcript, summary and separate call-check report in their Ringzel account. An AI website chat also captures visitor questions and enquiries. Higher-tier plans add calendar bookings, call transfers and team routing, while Premium adds integrations and reputation management. Businesses can use Ringzel to handle enquiries from trades, clinics, dental practices, garages, salons, estate agents and other local services, then follow up with callers using the information collected. All plans include unlimited calls with no per-call charges.

About

Smith.ai is a leading provider of 24/7 virtual receptionist services, combining artificial intelligence with live, North America-based agents to deliver exceptional customer engagement. Their offerings include call answering, lead qualification, appointment scheduling, and payment collection, all tailored to meet the unique needs of businesses across various industries. By integrating with popular CRM and calendar systems, Smith.ai ensures seamless communication and efficient client management. Their AI-driven technology enhances service accuracy and responsiveness, while human receptionists provide a personalized touch, resulting in improved client satisfaction and increased lead conversion rates. With transparent pricing and customizable plans, Smith.ai offers scalable solutions designed to help businesses grow and succeed.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of every kind that can't always answer the phone and don't want to miss calls.

Audience

Small- and medium-sized businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Version Not Supported
Free Trial Supported

Pricing

$140/month
$5-7/chat. Live staffed chat plans start at $140/month. Get started risk free. 14-day money-back guarantee.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them. It is vital to communicate with incoming contacts. Smith is great. They have awesome customer service and always make clients feel welcomed and valued.
  • Smith AI chat service has been a great addition. The service and responsiveness is outstanding and clients appreciate the responsiveness.
  • I like that everything we ask to be obtained during a chat is taken care of. No complaints at all.
  • The Chat Service on my website is FREE and I was able to customize the series of questions with great detail and ease. The Smith Chat service integrated with seamlessly with my website, replacing my previous PAID Chat service, with the same effect. The colors and look of the Smith Chat service blended effortlessly with the style of my website. The messages I receive from the Chat service via email are very thorough and a great venue for clients to reach out to me - both potential and existing clients. I am very pleased with this FREE service from Smith, which replaced a paid service without losing any value for my Firm, but only adding value. The Chat service is very personal and super professional, and I have repeatedly recommended it to many of my peers who run law firms.
  • We started out with the free chat service then quickly upgraded to the unlimited questions and then to the chat receptionist service because people were hitting the chat during the evenings and weekends when we never thought people would want to inquire about our services.

Cons

  • The free version does not work well. The receptionist answered chat is the service that really works.
  • Literally nothing negative to report. I plan to continue.
  • The only Con is the pricing, but it is worth it.
  • There are no shortcomings that I can think of when it comes to the Chat Service.
  • The only complaint we have about the service is there needs to be a simple way to white label the chat service.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Shipstack
Founded: 2025
United States
ringzel.com

Company Information

Smith.ai
Founded: 2015
United States
www.smith.ai

Alternatives

Alternatives

Wattle AI

Wattle AI

MOONSHOT VENTURES PTY LTD

Categories

Categories

AI Receptionists Supported
AI Voice Agents Supported
Answering Services Supported
Conversational AI Supported
Legal Answering Supported
Legal Intake Supported
Live Chat Supported
Managed Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

8am LawPay Not Supported
Appointy Not Supported
Apptoto Not Supported
Axis LMS Not Supported
Calendly Not Supported
Capsule Not Supported
Filevine Not Supported
Harmonizely Not Supported
Headnote Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Lead Docket Not Supported
OnceHub Not Supported
PracticePanther Law Practice Software Not Supported
Setmore Not Supported
Slack Not Supported
Square Appointments Not Supported
Wealthbox Not Supported
WhatsApp Supported
Zapier Not Supported

Integrations

8am LawPay Supported
Appointy Supported
Apptoto Supported
Axis LMS Supported
Calendly Supported
Capsule Supported
Filevine Supported
Harmonizely Supported
Headnote Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Lead Docket Supported
OnceHub Supported
PracticePanther Law Practice Software Supported
Setmore Supported
Slack Supported
Square Appointments Supported
Wealthbox Supported
WhatsApp Not Supported
Zapier Supported
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