Ringzel

Ringzel

Shipstack
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+

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About

Ringzel is a cloud-based AI receptionist for small businesses that cannot always answer incoming calls. It answers calls forwarded from a business's existing number, introduces itself as automated, asks configured questions, captures caller details and the reason for the enquiry, and follows business-defined instructions for urgent calls. After each call, users can review a recording, transcript, summary and separate call-check report in their Ringzel account. An AI website chat also captures visitor questions and enquiries. Higher-tier plans add calendar bookings, call transfers and team routing, while Premium adds integrations and reputation management. Businesses can use Ringzel to handle enquiries from trades, clinics, dental practices, garages, salons, estate agents and other local services, then follow up with callers using the information collected. All plans include unlimited calls with no per-call charges.

About

SignalLine AI Receptionist is a hosted phone-answering service for UK small businesses. It answers calls on a dedicated UK number using business information supplied by the customer, including opening hours, services, prices and policies. It can respond to routine questions and collect a caller’s name, number and reason for calling when a person needs to follow up. Calls appear in an online dashboard with transcripts. The Growth plan adds live transfer to a team member and multilingual conversations, with 15 supported languages. Custom workflows can include order lookups through Shopify or WooCommerce. Pricing is usage-based at £0.15 per minute for Starter in English or £0.20 per minute for Growth, with no monthly fee, setup fee or contract. The service is designed for businesses that want calls answered after hours or when staff are unavailable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of every kind that can't always answer the phone and don't want to miss calls.

Audience

UK small and medium businesses that miss calls

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Version Not Supported
Free Trial Supported

Pricing

£0.15 per minute
Starter: £0.15 per minute in English. Growth: £0.20 per minute. Usage-based pricing with no monthly fee, setup fee, or contract.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Setup was pretty straightforward and didn't take long. The dashboard is easy to navigate and I can check calls and messages without any hassle. The app is useful too.

Cons

  • Nothing major so far, took a bit of getting used to but overall it's been fine.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Shipstack
Founded: 2025
United States
ringzel.com

Company Information

SignalLine AI
Founded: 2025
United Kingdom
signalline.io

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Categories

Categories

AI Receptionists Supported

Integrations

Shopify Not Supported
WhatsApp Supported
WooCommerce Not Supported

Integrations

Shopify Supported
WhatsApp Not Supported
WooCommerce Supported
Claim Ringzel and update features and information
Claim Ringzel and update features and information
Claim SignalLine AI Receptionist and update features and information
Claim SignalLine AI Receptionist and update features and information