RightAnswers

RightAnswers

Upland Software
+
+

Related Products

  • Universal Knowledge
    16 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • Pylon
    111 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Haystack
    283 Ratings
    Visit Website
  • Kantata
    2,277 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Visual Lease
    446 Ratings
    Visit Website
  • Passwork
    127 Ratings
    Visit Website

About

Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.

About

zehnplus develops software products with custom solutions that help organizations turn data into knowledge to connect, inform, and engage with their audiences. Our solutions include intranet, community and knowledge management platforms and wiki's aswell as smart FAQ software, enhanced with AI. We are enthusiastic strategists, designers, and developers who use many years of technical know-how with great love for the highest possible customer satisfaction. We have a profound knowledge of digital, artificial intelligence (AI) and transformation technologies. All our custom developments and products have at their core our unique data distribution engine called Wisdom Integration Engine, powered by the latest AI technologies and digital solutions. As a leading full service provider from Zürich, Switzerland, zehnplus offers high-quality, sustainable and cost-efficient solutions. We offer strategic know-how as well as project management and develop tailor-made solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in an enterprise knowledge management solution

Audience

For customer management, customer communication and customer engagement, employee management, employee engagement and collaboration. For companies with remote work forces.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

7000/year
Pricing depends on the scope of the project
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • There was always someone we could talk to, they were very understanding in the process. They delivered top quality while making it easy to use and understand. The delivery was faster than expected.

Cons

  • We didn't have anything to complain about. If there were any issues or we wanted to change something, zehnplus was great at cooperating with us and catering to our needs.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/

Company Information

zehnplus
Founded: 2008
Switzerland
www.zehnplus.ch/

Alternatives

Alternatives

Axero

Axero

Axero Solutions
Shelf

Shelf

Shelf.io
Igloo

Igloo

Igloo Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Intranet Features

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Integrations

No info available.

Integrations

No info available.
Claim RightAnswers and update features and information
Claim RightAnswers and update features and information
Claim zehnplus and update features and information
Claim zehnplus and update features and information