RightAnswersUpland Software
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Related Products
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About
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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About
Whale AI is an enterprise AI suite that combines spatial intelligence, voice intelligence, content intelligence and agentic AI to help organizations automate complex business processes, unlock actionable insights from data across environments, and drive revenue growth; its modular platform includes SpaceSight, an AI-driven spatial analytics and in-store behavior solution for real-time footfall, traffic flow, heatmaps and conversion insights with smart event alerts; Echo, a voice intelligence tool capturing and analyzing conversations for customer insight, sales coaching and performance evaluation; Harbor, a content intelligence platform for managing and delivering marketing assets and omnichannel content; and Alivia, an agentic AI core that orchestrates autonomous decision workflows and parallel intelligence tasks. Built with multimodal AI capabilities such as advanced video analytics, speech recognition, semantic analysis, and RAG-enhanced search, Whale AI unifies data.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in an enterprise knowledge management solution
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Audience
Enterprise operations, retail brands, and business leaders requiring a tool to automate insights, analytics, and operational workflows across physical and digital environments
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/
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Company InformationWhale
Founded: 2017
Singapore
meetwhale.ai/
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
No info available.
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Integrations
No info available.
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