RightAnswers

RightAnswers

Upland Software
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About

Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.

About

Slite is a knowledge base for teams that keep your docs up-to-date, fills the gaps in your knowledge, and lets you find answers instantly by asking questions. Creating any document is as easy as typing. Our powerful editor includes advanced tables, built-in video explainers, sketches, and hundreds of integrations. More than 200,000 companies have created a Slite account so far, give it a try for free.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in an enterprise knowledge management solution

Audience

Teams from 5 to 1000+

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • You can have all of your documents in one area which makes it nice if a teammate is asking where to find something you can always refer back to one platform.
  • - UI and UX --> nice fonts and organization, easy to navigate even for people with a traditional mindset - Customer Support & Responsiveness --> easy to talk with the team no matter what role they are covering. That's an invaluable asset in a time where most of the people covering management roles think they are too important to be bothered.

Cons

  • To me, it is like Google Drive, but harder to navigate and use.
  • - iOS Mobile App not at the level of the web browser on desktop --> it makes sense to privilege desktop cause that's where you wanna do the most on your knowledge base, nonetheless it'd be a great plus to have a proper app with all functionalities.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/

Company Information

Slite
Founded: 2016
France
slite.com

Alternatives

Alternatives

Shelf

Shelf

Shelf.io
Notion

Notion

Notion Labs
Tryyb

Tryyb

Mocaworks

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Integrations

AccessOwl
Asana
Axis LMS
Desktop.com
Freebe
GitHub
Google Docs
Google Workspace
Rambox
ShiftX
Super
Trello
Workers by Delos
Workona

Integrations

AccessOwl
Asana
Axis LMS
Desktop.com
Freebe
GitHub
Google Docs
Google Workspace
Rambox
ShiftX
Super
Trello
Workers by Delos
Workona
Claim RightAnswers and update features and information
Claim RightAnswers and update features and information
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Claim Slite and update features and information