RichAutomate

RichAutomate

Groovy Web LLP & RichPOS Software
SocialAPI

SocialAPI

Zivaan Solutions
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+

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About

RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.

About

SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-size businesses, D2C brands, agencies and support teams that sell, market and support customers on WhatsApp.

Audience

E-commerce, healthcare, EdTech, real estate, B2B SaaS, and customer support centers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

₹499/month
Free Version Not Supported
Free Trial Supported

Pricing

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Groovy Web LLP & RichPOS Software
Founded: 2024
India
richautomate.in

Company Information

Zivaan Solutions
Founded: 2009
India
social.zivaansolutions.com

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Categories

WhatsApp Marketing Supported

Categories

Chatbot Supported
WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Gemini Supported
Google Sheets Supported
OpenAI Supported
OpenRouter Supported
Razorpay Supported
Sarvam AI Supported
Shopify Supported
WooCommerce Supported
Zoho CRM Supported

Integrations

WhatsApp Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Gemini Not Supported
Google Sheets Not Supported
OpenAI Not Supported
OpenRouter Not Supported
Razorpay Not Supported
Sarvam AI Not Supported
Shopify Not Supported
WooCommerce Not Supported
Zoho CRM Not Supported
Claim RichAutomate and update features and information
Claim RichAutomate and update features and information
Claim SocialAPI and update features and information
Claim SocialAPI and update features and information