Related Products
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About
ReviewPace is a reputation growth and recovery OS for local businesses. It helps owners grow authentic 5-star Google reviews, intercept unhappy customers privately before they post, and fight back against fake-review attacks.
Core features:
- Guided Review Funnel: A branded link with a 1-5 star gate. Happy customers (4-5★) get an AI-drafted review to copy-paste to Google. Unhappy customers (1-3★) route to a private Resolution Bridge.
- Resolution Bridge: Private complaint capture with SLA urgency timers and auto-follow-up after resolution.
- Incident Workspace: Fake-review attack triage with suspicious cluster analysis, dispute pack generation, and evidence PDF export for Google appeals.
- Competitor Intelligence: Track rival rankings, mine negative reviews for complaints, generate marketing angles.
- Local SEO Radar & Profile Audit: 10-pillar GBP scoring, keyword tracking, task board.
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About
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Local business owners, restaurants, service businesses, multi-location operators, marketing agencies
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Audience
Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReviewPace
Founded: 2024
Morocco
reviewpace.com
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Company InformationSurgePoint
www.thesurgepoint.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Google
Angi
Facebook
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
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Integrations
Google
Angi
Facebook
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
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