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About

ReviewPace is a reputation growth and recovery OS for local businesses. It helps owners grow authentic 5-star Google reviews, intercept unhappy customers privately before they post, and fight back against fake-review attacks. Core features: - Guided Review Funnel: A branded link with a 1-5 star gate. Happy customers (4-5★) get an AI-drafted review to copy-paste to Google. Unhappy customers (1-3★) route to a private Resolution Bridge. - Resolution Bridge: Private complaint capture with SLA urgency timers and auto-follow-up after resolution. - Incident Workspace: Fake-review attack triage with suspicious cluster analysis, dispute pack generation, and evidence PDF export for Google appeals. - Competitor Intelligence: Track rival rankings, mine negative reviews for complaints, generate marketing angles. - Local SEO Radar & Profile Audit: 10-pillar GBP scoring, keyword tracking, task board.

About

In a world of paid ads and endless spam, you deserve to see authentic experiences from real customers. SureCritic is your trusted, verified review platform where you can find businesses you rely on. SureCritic collects diverse, unbiased feedback by asking all customers about their service. We want to hear from everyone, because your experience matters. All reviews play a part in your decision-making process and we think it's important you see all sides. Reviews are never removed, so you get it all, the good, the bad, and the ugly. Businesses hate when you walk away unhappy. Our patented concern resolution technology, ReScore motivates businesses to reach out and address any irritations after a bad experience. Review requests are sent from the business' point-of-sale system to ensure each review is from an actual customer, not a bot.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Local business owners, restaurants, service businesses, multi-location operators, marketing agencies

Audience

Customer Satisfaction solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReviewPace
Founded: 2024
Morocco
reviewpace.com

Company Information

SureCritic
www.surecritic.com

Alternatives

Alternatives

Swell

Swell

Swell CX
VisibleFeedback

VisibleFeedback

DiscoveryMark

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

Axis LMS

Integrations

Axis LMS
Claim ReviewPace and update features and information
Claim ReviewPace and update features and information
Claim SureCritic Reviews and update features and information
Claim SureCritic Reviews and update features and information