Returnly vs. Sway Comparison


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About The complete solution for online returns. All the products you need to create a smooth experience from beginning to end. Give customers a smooth return experience that automates the return and refund process altogether, so your team can focus on more valuable work. Allow customers to exchange for the right size or color from your in-stock inventory when making a return. We pay for the exchange on behalf of your customers so they can get the right item before returning the wrong one. Keep your customers in a fully branded order and return tracking experience with real-time updates and SMS alerts, putting customers' minds at ease and reducing WISMO calls to support. Measure customer satisfaction and gather feedback that can be used to build a better customer experience. Returnly captures how satisfied customers are with your return experience, and more importantly, feedback that explains why.	About We deliver same day, next day & more with industry-leading OTD, all for less than the cost of ground. A differentiated customer-focused shipping experience that drives loyalty, retains revenue and inspires repeat purchases. We deliver same day, next day & more with industry-leading OTD, all for less than the cost of ground. Box-less, label-less at-home pickups for your shoppers. Combine your deliveries and returns into one convenient trip for a magical customer experience.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Online merchants that need a powerful returns management platform	Audience Ecommerce businesses wanting a platform to reduce returns friction and boost repeat purchases
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Returnly Technologies Founded: 2014 United States returnly.com	Company Information Sway www.shipsway.com
Alternatives Happy Returns PayPal	Alternatives parcelLab
ClickPost	Outvio
Loop Returns	Cahoot
ParcelWILL CWILL	nShift
RetJet View All	WeSupply Labs View All
Categories Returns Management Supported	Categories Returns Management Supported Shipment Tracking Supported Shipping Supported
Returns Management Features 3PL / ERP Integration Supported Automated Exchanges Supported Branded Experience Supported Custom Return Policy Supported Inventory Management Supported One-Click Returns Processing Supported Returns Analytics Supported Shopper Self-Service Supported Smart Data Collection Supported
Integrations Accumula Supported Celigo Supported Chatdesk Supported Daasity Supported Exenta Supported FedEx Ship Manager Supported Glew Supported MESA Supported Magento Supported OmniPanel Supported Pandium Supported Ryder E-commerce by Whiplash Supported Salesforce Supported ShipBob Supported ShipMonk Supported Shippo Supported Shopify Supported Shopify Plus Supported UPS Ready Supported Zendesk Supported Show More Integrations View All 20 Integrations	Integrations Accumula Not Supported Celigo Not Supported Chatdesk Not Supported Daasity Not Supported Exenta Not Supported FedEx Ship Manager Not Supported Glew Not Supported MESA Not Supported Magento Not Supported OmniPanel Not Supported Pandium Not Supported Ryder E-commerce by Whiplash Not Supported Salesforce Not Supported ShipBob Not Supported ShipMonk Not Supported Shippo Not Supported Shopify Not Supported Shopify Plus Not Supported UPS Ready Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration
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