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About

Shopify Returns, Done Right. Reinvent your store's post-purchase workflow with hassle free returns, one-click returns management, and powerful business analytics. We're proud to work with Shopify's most innovative and game changing brands. Hassle free returns for shoppers, time saving automation for your customer success and operations team, and advanced analytics for your management team. Increase customer retention by providing your shoppers with a seamless and hassle free returns experience that's completely tailored to your brand and policies. Our solution works with your existing workflows and policies to give you complete visibility, control, and time saving automation over your returns process. Use insights gathered from returns data to improve your brand's marketing, products, and ultimately skyrocket your customer lifetime value.

About

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify retailers looking for a comprehensive returns management platform

Audience

Enterprises and companies in need of a platform to manage the entire life-cycle of their returns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$300 per month
Pricing starting at $300/month
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us for More Details
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ReturnLogic
Founded: 2018
United States
www.returnlogic.com

Company Information

ReverseLogix
Founded: 2014
United States
www.reverselogix.com

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

Categories

eCommerce Tools Supported
Returns Management Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

NetSuite Supported
Shopify Supported
Blue Yonder Warehouse Management System Not Supported
CloudX Systems Supported
FedEx Ship Manager Not Supported
Gorgias Supported
Magento Not Supported
Manhattan SCALE Not Supported
Oracle Cloud Infrastructure Not Supported
Pandium Not Supported
Perfect Fit Supported
QuickBooks Commerce Supported
SAP Commerce Cloud Not Supported
Salesforce Not Supported
ShipBob Supported
Shippo Supported
Shopify Plus Supported
Tableau Supported
WooCommerce Not Supported

Integrations

NetSuite Supported
Shopify Supported
Blue Yonder Warehouse Management System Supported
CloudX Systems Not Supported
FedEx Ship Manager Supported
Gorgias Not Supported
Magento Supported
Manhattan SCALE Supported
Oracle Cloud Infrastructure Supported
Pandium Supported
Perfect Fit Not Supported
QuickBooks Commerce Not Supported
SAP Commerce Cloud Supported
Salesforce Supported
ShipBob Not Supported
Shippo Not Supported
Shopify Plus Not Supported
Tableau Not Supported
WooCommerce Supported
Claim ReturnLogic and update features and information
Claim ReturnLogic and update features and information
Claim ReverseLogix and update features and information
Claim ReverseLogix and update features and information