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About

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

About

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, retailers, and large international brands seeking a solution to improve their customers’ return experience

Audience

Ecommerce Businesses, D2C brands, Ecommerce Fulfilment centers/warehouses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$82 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Advanced Version Available at $19/mo for up to 60 return requests
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • -Customer support team -Features that enabled me to take steps towards reducing returns -Customized returns portal -Their willingness to go a step ahead for the customer -Automations -They are integrated with almost all logistics providers.

Cons

  • Nothing as such.. They are building the product by the day and I'm sure they will incorporate the features that we asked for.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ReturnGO
Israel
returngo.ai/

Company Information

Saara
Founded: 2019
United States
saara.io/ecoreturns

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

ZigZag

ZigZag

ZigZag Global

Categories

Returns Management Supported

Categories

Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Integrations

Gorgias Supported
Shopify Supported
Zendesk Supported
Deliverr Supported
Descartes Peoplevox Supported
Digital iD Supported
EasyPost Supported
Easyship Not Supported
Happy Returns Supported
Picqer Supported
RLM Apparel Software Supported
Razorpay Not Supported
Sendcloud Supported
ShipStation Supported
Shipedge Supported
Shippo Supported
Shiprocket Not Supported
Starshipit Supported
Trengo Supported
UPS Ready Not Supported

Integrations

Gorgias Supported
Shopify Supported
Zendesk Supported
Deliverr Not Supported
Descartes Peoplevox Not Supported
Digital iD Not Supported
EasyPost Not Supported
Easyship Supported
Happy Returns Not Supported
Picqer Not Supported
RLM Apparel Software Not Supported
Razorpay Supported
Sendcloud Not Supported
ShipStation Not Supported
Shipedge Not Supported
Shippo Not Supported
Shiprocket Supported
Starshipit Not Supported
Trengo Not Supported
UPS Ready Supported
Claim ReturnGO and update features and information
Claim ReturnGO and update features and information
Claim EcoReturns and update features and information
Claim EcoReturns and update features and information