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About

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

About

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, retailers, and large international brands seeking a solution to improve their customers’ return experience

Audience

Companies that need a returns management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$82 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.99 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReturnGO
Israel
returngo.ai/

Company Information

Returngoods
Founded: 2004
United States
www.returngoods.com

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

Categories

Returns Management Supported

Categories

Customer Service Supported
Returns Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Cargo Supported
Deliverr Supported
Descartes Peoplevox Supported
Digital iD Supported
EasyPost Supported
Gorgias Supported
Happy Returns Supported
NetSuite Supported
Picqer Supported
RLM Apparel Software Supported
Sendcloud Supported
ShipStation Supported
Shipedge Supported
Shippo Supported
Shopify Supported
Shopify Plus Supported
Starshipit Supported
Trengo Supported
Zendesk Supported

Integrations

Cargo Not Supported
Deliverr Not Supported
Descartes Peoplevox Not Supported
Digital iD Not Supported
EasyPost Not Supported
Gorgias Not Supported
Happy Returns Not Supported
NetSuite Not Supported
Picqer Not Supported
RLM Apparel Software Not Supported
Sendcloud Not Supported
ShipStation Not Supported
Shipedge Not Supported
Shippo Not Supported
Shopify Not Supported
Shopify Plus Not Supported
Starshipit Not Supported
Trengo Not Supported
Zendesk Not Supported
Claim ReturnGO and update features and information
Claim ReturnGO and update features and information
Claim Returngoods and update features and information
Claim Returngoods and update features and information