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About

Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.

About

Leading DTC brands trust Tailed to prevent fraudulent returns from being automatically refunded. After securing a fraudulent refund, fraudsters spread the word of your brand’s weakness to invite more exploitation. Once the merchandise is received, the fraudster initiates a return and requests a return label. Fraudsters then alter the return label’s shipment address, redirecting the package to a random address near, but not at, the original destination. An automatic refund is then triggered during the “in-transit” or “delivered” tracking event, based on how your brand processes refunds. Retailers using Tailed have seen significant reductions in FTID fraud. One apparel brand, for example, reduced its FTID fraud rate from 14.3% of all returns to 0% after integrating Tailed. Their Fraud Analyst confirmed that manually checking every return was not feasible, and Tailed’s automation has made this process more efficient, saving both time and resources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify merchants seeking a solution to minimize refunds, boost revenue, and enhance customer loyalty

Audience

Organizations interested in a tool to protect their bottom line against FTID fraud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Return Rabbit
United States
returnrabbit.com

Company Information

Tailed
Founded: 2023
United States
tailed.ai/

Alternatives

Alternatives

Wyllo

Wyllo

NoFraud
TAMMSOnline

TAMMSOnline

Retail Software Solutions

Categories

Categories

Integrations

Gorgias
ShipHero
ShipStation
Shopify

Integrations

Gorgias
ShipHero
ShipStation
Shopify
Claim Return Rabbit and update features and information
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