Topbox

Topbox

Topbox, Inc.
+
+

Related Products

  • HubSpot CRM
    24,151 Ratings
    Visit Website
  • Pipefy
    583 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • CallShaper
    25 Ratings
    Visit Website
  • GW Apps
    37 Ratings
    Visit Website
  • Seertech
    15 Ratings
    Visit Website
  • CharityTracker
    1,459 Ratings
    Visit Website
  • Kubit
    33 Ratings
    Visit Website
  • Synap
    31 Ratings
    Visit Website
  • TraceEngine
    1 Rating
    Visit Website

About

RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.

About

Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback. With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements. Unlock the insights within your customer interactions, with Topbox.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Merchants and businesses seeking for a solution to increase their customer retention rates and lifetime value

Audience

Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$59 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RetentionEngine
Founded: 2020
www.retentionengine.com

Company Information

Topbox, Inc.
United States
topbox.io

Alternatives

Alternatives

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Cratejoy
Five9
Heymarket
Instagram
Medallia
Oracle Sales
Oreka TR
Qualtrics XM for Customer Experience
Quiq
Recurly
Reddit
Salesforce
Shopify
Stella Connect
Stripe
X (Twitter)

Integrations

Cratejoy
Five9
Heymarket
Instagram
Medallia
Oracle Sales
Oreka TR
Qualtrics XM for Customer Experience
Quiq
Recurly
Reddit
Salesforce
Shopify
Stella Connect
Stripe
X (Twitter)
Claim RetentionEngine and update features and information
Claim RetentionEngine and update features and information
Claim Topbox and update features and information
Claim Topbox and update features and information