Resolve AIResolve.ai
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Shift LeftRecast Software
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Related Products
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About
Operates autonomously to handle common alerts and actions, reducing escalations and preventing burnout. Dynamically adjusts thresholds and dashboards to proactively prevent incidents and adjusts runbooks with every new incident. Saves up to 20 hours per on-call engineer per week so you can get back to the building. Handles all alerts, performs root cause analysis, resolves incidents, and makes on-call stress-free. Automates root cause analysis and incident response, cutting Mean Time to Resolution (MTTR) by up to 80%. With detailed incident summaries and hypotheses available, before you log in, you'll experience faster response and significantly increased uptime. Get started in minutes with production-ready AI, which is secure and knows how to use all the production tools like an experienced software engineer. It automatically maps your production system, understands code, and captures changes without any training.
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About
Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations requiring a solution to perform root cause analysis, resolve incidents, and makes on-call stress free
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Audience
Companies looking for a platform to increase first call resolution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationResolve.ai
United States
resolve.ai/
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Company InformationRecast Software
store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621
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Categories |
Categories |
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Integrations
7-Zip
Active Directory
Amazon Web Services (AWS)
GitHub
Microsoft Edge
Prometheus
ServiceNow
Slack
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Integrations
7-Zip
Active Directory
Amazon Web Services (AWS)
GitHub
Microsoft Edge
Prometheus
ServiceNow
Slack
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