Resolve AI

Resolve AI

Resolve.ai
Shift Left

Shift Left

Recast Software
+
+

Related Products

  • UptimeRobot
    880 Ratings
    Visit Website
  • SBS Quality Management Software
    7 Ratings
    Visit Website
  • Statseeker
    35 Ratings
    Visit Website
  • New Relic
    2,941 Ratings
    Visit Website
  • Intelex
    193 Ratings
    Visit Website
  • Uptime.com
    479 Ratings
    Visit Website
  • NeuBird
    2 Ratings
    Visit Website
  • ManageEngine Log360
    196 Ratings
    Visit Website
  • Blumira
    150 Ratings
    Visit Website
  • Overmonitor
    8 Ratings
    Visit Website

About

Operates autonomously to handle common alerts and actions, reducing escalations and preventing burnout. Dynamically adjusts thresholds and dashboards to proactively prevent incidents and adjusts runbooks with every new incident. Saves up to 20 hours per on-call engineer per week so you can get back to the building. Handles all alerts, performs root cause analysis, resolves incidents, and makes on-call stress-free. Automates root cause analysis and incident response, cutting Mean Time to Resolution (MTTR) by up to 80%. With detailed incident summaries and hypotheses available, before you log in, you'll experience faster response and significantly increased uptime. Get started in minutes with production-ready AI, which is secure and knows how to use all the production tools like an experienced software engineer. It automatically maps your production system, understands code, and captures changes without any training.

About

Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations requiring a solution to perform root cause analysis, resolve incidents, and makes on-call stress free

Audience

Companies looking for a platform to increase first call resolution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Resolve.ai
United States
resolve.ai/

Company Information

Recast Software
store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621

Alternatives

Alternatives

Virima

Virima

Virima Inc.

Categories

AI SRE Agents Supported
AI Tools Supported

Categories

IT Service Supported

Integrations

7-Zip Not Supported
Active Directory Not Supported
Amazon Web Services (AWS) Supported
GitHub Supported
Grok Bot Supported
Microsoft Edge Not Supported
Prometheus Supported
ServiceNow Not Supported
Slack Supported

Integrations

7-Zip Supported
Active Directory Supported
Amazon Web Services (AWS) Not Supported
GitHub Not Supported
Grok Bot Not Supported
Microsoft Edge Supported
Prometheus Not Supported
ServiceNow Supported
Slack Not Supported
Claim Resolve AI and update features and information
Claim Resolve AI and update features and information
Claim Shift Left and update features and information
Claim Shift Left and update features and information