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About

RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.

About

Discover the proven public records and case management platform built to deliver secure, scalable, and efficient solutions. We offer small and mid-sized public agencies a turnkey solution that's trusted, modern, and cost-effective. There's no need to purchase multiple user licenses or add servers. Our reliable, proven, and easy-to-use software solutions simplify workflow and ensures compliance for your record requests and case management. cloudPWR is proud to partner with Accela, a leading national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now available nationwide through Accela. Our workflow and case management platform offers an intuitive "drag and drop" framework that can be quickly configured by the user for all types of business processes, streamlining and automating repetitive tasks, saving time, reducing data-entry errors and increasing productivity.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of a public records management solution to optimize the administrative burden of heavy workloads

Audience

Government organizations seeking a workflow management solution to streamline and automate repetitive tasks

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

RequestPro
United States
prarequests.com/features/

Company Information

cloudPWR
United States
www.cloudpwr.com/government/

Alternatives

Libria

Libria

MSF&W

Alternatives

FOIAXpress

FOIAXpress

OPEXUS
eCase

eCase

Fivium
Tyler Eagle

Tyler Eagle

Tyler Technologies
ATIPXpress

ATIPXpress

OPEXUS

Categories

Categories

Integrations

Accela Not Supported
Amazon Web Services (AWS) Not Supported
Box Not Supported
Google Cloud Platform Not Supported
Microsoft Azure Not Supported
Prevalent Not Supported

Integrations

Accela Supported
Amazon Web Services (AWS) Supported
Box Supported
Google Cloud Platform Supported
Microsoft Azure Supported
Prevalent Supported
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