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About

Reputation Loop is a comprehensive, cloud-based review and reputation management and monitoring software specifically designed for local business owners. With enterprise-grade features that include review monitoring, listings management, employee performance monitoring, real-time reporting, social media integration, and micro-website creation, Reputation Loop helps businesses across various sectors to collect more positive reviews and to effectively manage business information. By leveraging Reputation Loop, businesses can boost their online presence with real-time control of business information across 50 leading directories, websites, and apps.

About

SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reputation Loop supports single location business or practice, multi-location companies, and large franchise or enterprise.

Audience

Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200.00/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Reputation Loop
Founded: 2013
United States
www.reputationloop.com

Company Information

SurgePoint
www.thesurgepoint.com

Alternatives

Rize

Rize

Rize Reviews

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Not Supported

Brand Management Features

Approval Process Control Not Supported
Artwork Management Not Supported
Asset Management Not Supported
Change Management Not Supported
Fulfillment Distribution Not Supported
Project Management Not Supported

Integrations

Angi Not Supported
Facebook Not Supported
Google Not Supported
Google Business Profile Not Supported
Healthgrades Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
Jobber Not Supported
Mindbody Not Supported
Salesforce Not Supported
ServiceTitan Not Supported
Stackreaction Supported
Surge Social Supported
Tripadvisor Not Supported
Yelp Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Angi Supported
Facebook Supported
Google Supported
Google Business Profile Supported
Healthgrades Supported
Housecall Pro Supported
HubSpot CRM Supported
Jobber Supported
Mindbody Supported
Salesforce Supported
ServiceTitan Supported
Stackreaction Not Supported
Surge Social Not Supported
Tripadvisor Supported
Yelp Supported
Zendesk Supported
Zoho CRM Supported
Claim Reputation Loop and update features and information
Claim Reputation Loop and update features and information
Claim SurgePoint and update features and information
Claim SurgePoint and update features and information