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About

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.

About

Valigara is the only online management software, tailor-made for jewelers. Manage, Sync, and Sell jewelry on leading online marketplaces, websites, social and other channels. - Manage and sync jewelry and diamonds inventory - Store, Generate and Optimize content: Titles, Descriptions, Prices - Post jewelry to Amazon, Etsy, eBay, Walmart, Shopify, and other online channels - Improve online presence with Marketing and Analysis tools - Manage orders, Fulfillment & Logistics - Sync and Segment clients with the built-in CRM - Send Email campaigns and Automated emails - Manage B2B distributors and wholesale operation

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Repair Shops

Audience

Jewelry retailers, manufacturers & wholesalers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Version
Free Trial

Pricing

$199.00/month
Flexible packages, starting $199/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business.

Cons

  • I guess the only downside is well I cant think of one.

Pros & Cons from Real Users

Pros

  • Great Service saves tons of time very intuitive and user friendly always ready to help great team that knows the business inside out
  • First, it's a great team. Their communication and responsibility, the professionalism and the response, which are most important, are beyond all expectations. The software is great. It's tailored for diamond jewelry, and makes my life much easier. Publishing to eBay, Etsy, and my website are so powerful. It creates all the content, manages the jewelry and diamond inventory individually, syncs and reprices everything automatically.
  • The software is just great! It covers all our needs - central jewelry catalog, proper work with tens of thousands of SKUs, automatic repricing by metal and gemstone prices, online catalogs and websites for distributors, ability to expand to new sales channels. Automation is so powerful we know we can handle our data easily, especially as they continue to add more AI tools every month. The system is online, stable, holds our big catalog with no problems. This was one of our concerns. Their support is unbelievable. Thinking outside the box, custom developments, always available and positive - there is simply no "No" for them.
  • Seamless integration with multiple ecommerce platforms User-friendly and intuitive interface Time-saving automation and product management tools Consistent, error-free product listings across channels Scalable solution that grows with your business
  • Valigara allowed me to expand my jewelry business into digital. I am able to manage my jewelry and diamonds inventory, and sell it on multiple sales channels. Everything is synchronized, and optimized for sales. The team is involved, and always ready to do more than expected. It opened a new dimension in my business.

Cons

  • nothing really
  • Takes some time to set everything up, but at the end it's 100% worth it.
  • We love the software and the support. No complaints
  • Can require some initial setup and customization.
  • All is fine, just take into account someone in the company has to learn and use the tools.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RepairDesk
Founded: 2014
United States
www.repairdesk.co

Company Information

Valigara
Founded: 2009
Israel
www.valigara.com

Alternatives

Alternatives

E-Jewel

E-Jewel

Diamond Technology Solutions
BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
JewelSteps

JewelSteps

Thinkersteps Technologies
CRMJIO

CRMJIO

Ur Heaven Space Pvt Ltd
Jewelianna

Jewelianna

Accadia Software Technologies 2005 Ltd
PIRO Fusion

PIRO Fusion

MindSpark
e-Jewelry Software

e-Jewelry Software

Business Computing

Categories

Categories

Jewelry Store Management Features

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Jewelry Store Management Features

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Integrations

Mailchimp
PayPal
QuickBooks Online
Stripe
Alibaba.com
Amazon
BigCommerce
Bitcoin
Etsy
QuickBooks Online Advanced
ShipStation
Shopify POS
Square Appointments
Square for Retail
Stripe Billing
Tyro EFTPOS
Walmart
Walmart Pay
WooCommerce
eBay

Integrations

Mailchimp
PayPal
QuickBooks Online
Stripe
Alibaba.com
Amazon
BigCommerce
Bitcoin
Etsy
QuickBooks Online Advanced
ShipStation
Shopify POS
Square Appointments
Square for Retail
Stripe Billing
Tyro EFTPOS
Walmart
Walmart Pay
WooCommerce
eBay
Claim RepairDesk and update features and information
Claim RepairDesk and update features and information
Claim Valigara and update features and information
Claim Valigara and update features and information