RepairDesk vs. RepairHQ Comparison


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About RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.	About RepairHQ is cloud-based shop management software for independent repair and service businesses. It brings repair tickets, estimates, customer approvals, invoices, parts inventory, purchasing, point of sale, customer records and communications, staff roles, time tracking, and reporting into a shared workspace. Shops can capture intake details, add technician notes and parts to jobs, and share customer portal links for approvals and repair-status updates. RepairHQ also supports customer messaging, multi-location operations, and business reporting. It is designed for owners, managers, technicians, and counter staff at repair shops, including phone, computer, game-console, and other electronics repair businesses. Plans support single- and multi-location shops, with location and active-staff limits that vary by plan.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Repair Shops	Audience Independent repair shops and service businesses; owners, managers, technicians and counter staff at single-location and multi-location phone, computer and electronics repair businesses.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $99.00/month/user Lite + 1 User Account 75 tickets & invoices per month Free Version Not Supported Free Trial Supported	Pricing $49/business/month Starter is $49/month per business for one location and five active staff. Growth is $99/month for up to three locations and 15 active staff; Scale is $199/month for up to 10 locations and 50 active staff. New shops can try Growth free for 14 days without a credit card. Optional messaging, AI, storage, payment processing and other provider services may incur separate charges. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business. Cons I guess the only downside is well I cant think of one.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information RepairDesk Founded: 2014 United States www.repairdesk.co	Company Information RepairHQ United States www.repairhq.io
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Categories Appointment Reminder Supported CRM Supported Help Desk Supported HVAC Supported Jewelry Store Management Supported Point of Sale Supported Repair Shop Supported	Categories Repair Shop Supported
Repair Shop Features Barcode Support Supported Billing & Invoicing Supported CRM Supported Intake Forms Supported Inventory Management Supported Parts Inventory Management Supported Point of Sale (POS) Supported Repair Tracking Supported Work Order Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Not Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported Help Desk Features Alerts / Escalation Supported Automated Routing Not Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Jewelry Store Management Features Appraisal Management Not Supported Commission Management Supported Consignments Not Supported Customer Purchase History Not Supported Jewelry Design Not Supported Marketing Management Supported Multi-Store Management Supported Pricing Management Supported Repair Tracking Supported Supplier Management Supported Wholesaler Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported
Integrations Stripe Supported BlockChyp Not Supported Gemini Not Supported Grok Not Supported Mailchimp Supported OpenAI Not Supported PayPal Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Resend Not Supported Square Appointments Supported Square POS Supported Square Payments Supported Square for Retail Supported Twilio Not Supported Tyro EFTPOS Supported Xero Supported Show More Integrations View All 11 Integrations	Integrations Stripe Supported BlockChyp Supported Gemini Supported Grok Supported Mailchimp Not Supported OpenAI Supported PayPal Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Resend Supported Square Appointments Not Supported Square POS Not Supported Square Payments Not Supported Square for Retail Not Supported Twilio Supported Tyro EFTPOS Not Supported Xero Not Supported Show More Integrations View All 7 Integrations
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