SoftTech WMS

SoftTech WMS

CallTech Outsourcing
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About

RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote work-at-home agents and delivers the Clean Desk Environment*. RemoteDesk’s elegant and simple AI technology securely monitors remote employee​ while providing clear transparency, accountability, work-at-home policy compliance and risk management for outsourcing initiatives. RemoteDesk’s AI-based technology helps managers get real-time alerts to track the time and engagement of remote employees. Its employee monitoring feature helps companies manage projects, verify compliance adherence, prevent insider threats, and measure teams’ productivity with comparative metrics.

About

SoftTech Outsourcing is the part of CallTech Outsourcing group of companies providing high standard outsourcing services since 2005, with the individual approach to each customer. Our clients gain the ability to accelerate their growth and expand their products and services far beyond their internal capabilities, thereby increasing their competitive advantage. Nowadays, SoftTech Outsourcing is a rapidly developing outsourcing company with many years of the market experience. Through the years, CallTech Outsourcing has been partnering with more than hundred well-known companies Worldwide providing the wide range of outsourcing services. Our focus on modern technologies helps us accumulate world class technology professionals who prosper on our clients success. Our team diverse experience, education and background create a basis for deep collective pool of knowledge and talent. CallTech Outsourcing consistently succeeded by delivering to the highest levels of outsourcing services.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise companies with 500–10,000+ employees, especially those managing remote, hybrid, BYOD, contractors, and third-party workforces.

Audience

Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RemoteDesk
Founded: 2015
United States
remotedesk.com

Company Information

CallTech Outsourcing
United Kingdom
www.soft-tech.company

Alternatives

Alternatives

VortalSoft VCC

VortalSoft VCC

Vortalsoft
TeamOB

TeamOB

TeamOB Solutions
Montisvir

Montisvir

One Source Solutions

Categories

Remote Work Supported
Time Tracking Supported

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Not Supported
Time Tracking Not Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Not Supported
Timesheet Management Not Supported
Vacation / Leave Tracking Not Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Not Supported
Skills Tracking Not Supported
Time & Attendance Not Supported
Variable Workforce Not Supported

Integrations

Google Workspace Supported
Okta Supported

Integrations

Google Workspace Not Supported
Okta Not Supported
Claim RemoteDesk and update features and information
Claim RemoteDesk and update features and information
Claim SoftTech WMS and update features and information
Claim SoftTech WMS and update features and information