SoftTech WMSCallTech Outsourcing
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Related Products
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About
RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote work-at-home agents and delivers the Clean Desk Environment*. RemoteDesk’s elegant and simple AI technology securely monitors remote employee while providing clear transparency, accountability, work-at-home policy compliance and risk management for outsourcing initiatives. RemoteDesk’s AI-based technology helps managers get real-time alerts to track the time and engagement of remote employees. Its employee monitoring feature helps companies manage projects, verify compliance adherence, prevent insider threats, and measure teams’ productivity with comparative metrics.
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About
SoftTech Outsourcing is the part of CallTech Outsourcing group of companies providing high standard outsourcing services since 2005, with the individual approach to each customer. Our clients gain the ability to accelerate their growth and expand their products and services far beyond their internal capabilities, thereby increasing their competitive advantage. Nowadays, SoftTech Outsourcing is a rapidly developing outsourcing company with many years of the market experience. Through the years, CallTech Outsourcing has been partnering with more than hundred well-known companies Worldwide providing the wide range of outsourcing services. Our focus on modern technologies helps us accumulate world class technology professionals who prosper on our clients success. Our team diverse experience, education and background create a basis for deep collective pool of knowledge and talent. CallTech Outsourcing consistently succeeded by delivering to the highest levels of outsourcing services.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mid-market and enterprise companies with 500–10,000+ employees, especially those managing remote, hybrid, BYOD, contractors, and third-party workforces.
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Audience
Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRemoteDesk
Founded: 2015
United States
remotedesk.com
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Company InformationCallTech Outsourcing
United Kingdom
www.soft-tech.company
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Categories |
Categories |
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Employee Monitoring Features
Activity Monitoring
Supported
Browsing History
Not Supported
Email Monitoring
Not Supported
Keystroke Recording
Not Supported
Productivity Analysis
Not Supported
Remote Control
Not Supported
Screen Activity Recording
Not Supported
Time & Attendance
Not Supported
Time Tracking
Not Supported
Remote Work Features
Collaboration
Not Supported
Credential Management
Not Supported
Electronic Signature
Not Supported
Employee Monitoring
Supported
Live Chat
Not Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Not Supported
Screen Sharing
Not Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Not Supported
Web Conferencing
Not Supported
Time Tracking Features
Automatic Time Capture
Not Supported
Billable & Non-Billable Hours
Not Supported
Billing & Invoicing
Not Supported
Employee Database
Not Supported
Expense Tracking
Not Supported
Mobile Time Tracking
Not Supported
Multiple Billing Rates
Not Supported
Offline Time Tracking
Not Supported
Online Time Tracking
Supported
Overtime Calculation
Not Supported
Time per Project Reporting
Not Supported
Timesheet Management
Not Supported
Vacation / Leave Tracking
Not Supported
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Not Supported
Skills Tracking
Not Supported
Time & Attendance
Not Supported
Variable Workforce
Not Supported
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Integrations
Google Workspace
Not Supported
Okta
Not Supported
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