Related Products
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About
RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.
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About
Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities.
The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.
Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions.
Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time.
Unblu’s HD Video and Voice solution provides a personalized service that clients will love.
Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features
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Audience
Financial institutions seeking a conversational platform to level up and optimize their digital customer service
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationRemoteVS
Republic of Korea
www.remotevs.com
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Company InformationUnblu
Founded: 2008
Switzerland
www.unblu.com
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Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Not Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
Screen Sharing Features
Annotations / Drawing Tools
Not Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Not Supported
Presenter Control Management
Not Supported
Remote Control
Not Supported
Screen Capture
Not Supported
Screen Mirroring
Not Supported
Screen Recording
Not Supported
Video Conferencing Features
Electronic Hand Raising
Not Supported
Mobile Access
Not Supported
On-Demand Webcasting
Not Supported
Presentation Streaming
Not Supported
Presentation Tools
Not Supported
Private Chat
Not Supported
Real-Time Chat
Not Supported
Record & Playback Ability
Not Supported
Screen Sharing
Supported
Two-Way Audio & Video
Not Supported
Video Conferencing
Supported
Whiteboard
Not Supported
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Integrations
Appway Digital Banking
Not Supported
Avaloq Core
Not Supported
Backbase
Not Supported
CREALOGIX Digital Hub
Not Supported
Enghouse Vidyo
Not Supported
Finastra Essence
Not Supported
Kore.ai
Not Supported
Octopus
Not Supported
Puzzel
Not Supported
Temenos Transact
Not Supported
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Integrations
Appway Digital Banking
Supported
Avaloq Core
Supported
Backbase
Supported
CREALOGIX Digital Hub
Supported
Enghouse Vidyo
Supported
Finastra Essence
Supported
Kore.ai
Supported
Octopus
Supported
Puzzel
Supported
Temenos Transact
Supported
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