RelayMartello Systems
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Related Products
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About
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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About
Simplebook is a web-based appointment booking service for independent beauty professionals and salons. Providers create a public booking page with their services, prices, durations, and available times; clients select a service and submit a booking online without installing an app. Providers can customize their page, set regular working hours, and block dates or times when they are unavailable. Simplebook synchronizes booking availability and appointments with Google Calendar, and supports email notifications and reminders for clients and providers. A dashboard provides access to bookings, schedules, and profile settings. Providers can share their booking link through websites and social media. The service focuses on direct appointment booking and calendar management for beauty businesses, rather than wider salon operations such as payments, inventory, or payroll. It runs in a browser on phones, tablets, and desktop computers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Appointment businesses, startups, and tech companies that handle customer messages and booking.
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Audience
Independent professionals and small businesses that work by appointment, including consultants, tutors, coaches, beauty and wellness providers, and other service businesses that need online booking and schedule management.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported
Free Trial
Not Supported
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Pricing
Free
Free for everyone; no card or setup fee.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMartello Systems
Founded: 2026
United States
relaycustomerops.com
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Company InformationSimplebook
Founded: 2026
Spain
simplebook.online/
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Categories |
Categories |
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Integrations
Google Calendar
Supported
Instagram
Not Supported
Mycel
Not Supported
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