Relay

Relay

Martello Systems
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

About

Simplebook is a web-based appointment booking service for independent beauty professionals and salons. Providers create a public booking page with their services, prices, durations, and available times; clients select a service and submit a booking online without installing an app. Providers can customize their page, set regular working hours, and block dates or times when they are unavailable. Simplebook synchronizes booking availability and appointments with Google Calendar, and supports email notifications and reminders for clients and providers. A dashboard provides access to bookings, schedules, and profile settings. Providers can share their booking link through websites and social media. The service focuses on direct appointment booking and calendar management for beauty businesses, rather than wider salon operations such as payments, inventory, or payroll. It runs in a browser on phones, tablets, and desktop computers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Audience

Independent professionals and small businesses that work by appointment, including consultants, tutors, coaches, beauty and wellness providers, and other service businesses that need online booking and schedule management.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Pricing

Free
Free for everyone; no card or setup fee.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Company Information

Simplebook
Founded: 2026
Spain
simplebook.online/

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Alternatives

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ClicAs

ClicAs

Grupo Clic
Hournook

Hournook

DevTaskHub

Categories

Categories

Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported

Integrations

Google Calendar Supported
Instagram Not Supported
Mycel Not Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim Simplebook and update features and information
Claim Simplebook and update features and information