Relay

Relay

YesRelay
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About

Relay is business phone and SMS software for teams, built in Montreal. Your team calls and texts from the browser with a shared inbox, call forwarding, transcribed voicemail, call recording and signed webhooks. Instead of reselling minutes with a hidden margin, Relay runs on your own Twilio or Telnyx account: minutes and texts cost the provider rate, and the numbers stay in your name. Only the software is billed, in Canadian dollars. Plans include several seats, and each extra seat costs 3 to 7 dollars depending on the plan. AI call summaries run on your own key, with no per-user surcharge. You can set your own daily message and monthly minute limits per team, and outbound sending pauses automatically if an integration runs away while incoming calls keep arriving. Available in English and French. A Canadian alternative to OpenPhone, Aircall and RingCentral. Free plan available, no card required.

About

Lowest priced phone and text service for your small and homebusiness. Why spend a bunch on phone solution for your business? A phone system made simple for everyone. TeliDesk is a self-serve platform that can be configured in as little as 15 minutes. Avoid hassling with phone systems that are complicated and take long to configure. Owning your own business means you’re in control, and your phone service is no exception. Virtual Office enables you to design your own telecom solution based on just what you need, nothing more and nothing less. Online Self-Service means you can easily make changes, anytime or anywhere. Just log in, and go! The more you call, the more you save. As your business grows, so does your discount. Automatic payments via credit card, debit card or PayPal. Prefer to pay cash? No problem. With no equipment to buy or install, our unique Virtual Office enables you to decide where calls ring. Our easy-to-use online interface lets you send calls to any existing phone

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses, agencies and teams in Canada and the US that want a shared business phone and SMS line

Audience

Ideal for Small and Home office business with less the 100 employees who does not like to be locked into a contract.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$17 CAD/month
Free Version
Free Trial

Pricing

$9.95/user/month
Unlimited Seat at $9.95/user/month
Value Pack A - $59.95, 8 line, 99 Users
Value Pack B - $99.95, 12 line, 99 Users
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to sign up, sales and support are very responsive. I was making calls in a matter of minutes. Mobile app works great.
  • Very easy to setup and great rates. I could not believe their low rates - compared to $25 I was paying my other provider. Their customer service guy Wander was very helpful. They moved my numbers without any issues.
  • It is a very simple service that be setup easily, no contracts and their price is very attractive, and happy with their support. I like their features to add music on hold, announcements and free messaging between my users.

Cons

  • No outbound SMS yet, but they do have inbound SMS.
  • None I can think of. I was concerned about moving my number, but they handled it without any issues.
  • All phone systems take a while to get used to, but their staff was very helpful. One they showed me the portal, it was easy to use.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

YesRelay
Founded: 2026
Canada
yesrelay.com/en

Company Information

TeliDesk
Founded: 2010
United States
www.telidesk.com

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Alternatives

BetterVoice

BetterVoice

Voyant
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

No info available.

Integrations

No info available.
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