Refiner vs. UserReport Comparison


Refiner	UserReport AudienceProject	+	+
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About Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.	About UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience B2B companies	Audience Companies searching for a solution to create surveys and manage feedback
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29 per month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Refiner France refiner.io	Company Information AudienceProject Founded: 2010 Denmark www.userreport.com
Alternatives 1Flow	Alternatives Refiner
Qualaroo ProProfs	GuestTouch
Survicate	1Flow
SurveySparrow	Delighted Qualtrics
Delighted Qualtrics View All	SurveyOL SurveyOL.com View All
Categories Conversion Rate Optimization Supported Customer Feedback Supported Customer Satisfaction Supported Lead Scoring Supported NPS Supported Product Analytics Supported Survey Supported	Categories Customer Feedback Supported Customer Satisfaction Supported
Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Not Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features Survey Features Custom Survey URLs Not Supported Data Analysis Tools Not Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported	Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported
Integrations Google Analytics Supported ActiveCampaign Supported Asana Supported Gmail Supported Google Contacts Supported Google Forms Supported Google Sheets Supported Instagram Supported LinkedIn Supported Microsoft Outlook Supported Mixpanel Supported Motileo Supported Nango Supported Salesforce Supported Segment Supported Slack Supported Trello Supported Weekdone Supported Zapier Supported Zoho Analytics Supported Show More Integrations View All 24 Integrations	Integrations Google Analytics Supported ActiveCampaign Not Supported Asana Not Supported Gmail Not Supported Google Contacts Not Supported Google Forms Not Supported Google Sheets Not Supported Instagram Not Supported LinkedIn Not Supported Microsoft Outlook Not Supported Mixpanel Not Supported Motileo Not Supported Nango Not Supported Salesforce Not Supported Segment Not Supported Slack Not Supported Trello Not Supported Weekdone Not Supported Zapier Not Supported Zoho Analytics Not Supported Show More Integrations View All 1 Integration
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