Vertex CRM

Vertex CRM

Vodlix
+
+

Related Products

  • Revaly
    7 Ratings
    Visit Website
  • Admiral
    74 Ratings
    Visit Website
  • Regpack
    393 Ratings
    Visit Website
  • Advantage
    37 Ratings
    Visit Website
  • 6Storage
    146 Ratings
    Visit Website
  • Odoo
    1,729 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • FirstPromoter
    67 Ratings
    Visit Website
  • Datagate Telecom Billing
    12 Ratings

About

Redux Payments is a payment recovery platform built for subscription businesses that want to reduce involuntary churn and capture more recurring revenue. The software integrates natively with Stripe Billing and operates as an invisible recovery layer, enhancing Stripe’s default retry logic without replacing the existing billing system. By focusing exclusively on involuntary churn, Redux Payments helps SaaS and consumer subscription companies preserve revenue that would otherwise be lost. The platform runs entirely in the background with no engineering lift, giving operators, finance leaders, and growth teams a reliable way to maximize recovery and improve revenue predictability.

About

Vertex CRM is a cloud-based customer relationship and revenue operations platform for teams managing sales pipelines and recurring subscriptions. It combines contacts, companies, deals, workflows, marketing attribution, booking pages, communications, quotes, invoices and subscription billing in a shared workspace. Its AI assistant can draft sales orders, offers and subscriptions, schedule meetings, send messages and surface funnel or subscription insights, with actions presented for review and approval. Teams can manage subscriber plans, churn, retention offers and multi-tenant SaaS entitlements, and connect payments, calendars, messaging, email, accounting and advertising services. A REST API and webhooks provide access to CRM, billing and subscription records. Vertex CRM is aimed at sales, growth and billing teams at SaaS, OTT and streaming businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Subscription companies using Stripe Billing for subscription management

Audience

Sales and growth teams at subscription businesses, especially OTT/streaming services and SaaS companies.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

% of Lift
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Setup was dead simple which was my favorite part. We connected it to Stripe and it started working. No engineering time which is huge since our team is spread so thin as it is. The AI retry logic is actually smart about when to retry based on decline reasons and bank patterns, not just hammering the card every few hours hoping it works. Customers get a one-click link to update their card without needing to log in, which removes a ton of friction. And the pricing model is a no-brainer since we only pay when they recover more than Stripe was already getting us. What else is there to say
  • We've been using Apple's IAP to handle billing for our consumer app but recently switched to Stripe for web billing to save on the 30% app store fees. But what we quickly found was Stripe smart retries were letting a lot of customers still churn. We went with redux for a few reasons: - They work with a lot of consumer and B2C companies. Being an iOS native app, it was important to us that they understood our customers and were able to get the best recovery rates - Performance pricing. Their pitch is "you only pay when we increase your recovery rate." I liked how no risk it was. Redux baselined us at our Stripe recovery rate and then only bills when they beat it - Set it and forget it. I literally set it up once and redux handles everything else. They'll check in with performance updates and let us know things they improving/testing with their AI models. We don't do anything and have made made multi-6 figures in the past 8 months. It's constantly optimizing to our business which I love. Like finding money in the couch cushions each month

Cons

  • Takes a few weeks for the AI to fully optimize to your payment patterns, but results improve steadily once it does.
  • While it was easy to install, I do wish they had self serve onboarding. Sometimes you don't want to have to talk to a sales rep. They told me it's because they work with companies starting at $5m-$10m+ ARR. But I mean we're above that and would still want self serve. But ymmv

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Redux Payments
Founded: 2024
United States
www.reduxpayments.com

Company Information

Vodlix
Founded: 2023
United Kingdom
vertexcrm.io

Alternatives

Alternatives

No Alternatives
RetentionLens

RetentionLens

Monrad Ruzt Technology
Butter

Butter

Butter Payments

Categories

Categories

AI CRM Supported
CRM Supported

Integrations

Stripe Supported
Google Calendar Not Supported
Microsoft 365 Not Supported
QuickBooks Online Not Supported
Slack Not Supported
Stripe Billing Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported

Integrations

Stripe Supported
Google Calendar Supported
Microsoft 365 Supported
QuickBooks Online Supported
Slack Supported
Stripe Billing Not Supported
WhatsApp Supported
Xero Supported
Zapier Supported
Claim Redux Payments and update features and information
Claim Redux Payments and update features and information
Claim Vertex CRM and update features and information
Claim Vertex CRM and update features and information