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About

​RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.

About

telbee adds voice messaging to your website, or lets you create standalone voice recorder URLs to share via social media, podcast, email or QR code. Your visitors, customers and community can speak their mind when it's convenient, then get on with their day – no more frustration. You can listen to their messages or read them transcribed in 50+ languages, whether in our team inbox, in your email client or anywhere else via Zapier (coming soon). Then continue the conversation by voice - yourself or the right person in your team - adding text, images and links if helpful. We provide many features to customise your voice channels to match your usage cases and brand. So whether it's for growing sales and retention, providing support, gathering feedback, collecting content, coaching clients, engaging advocates, or anything else where hearing and relating person-to-person really matters, we make it easy to build rich human relationships and understanding - all while saving time vs typing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product development teams searching for a solution to improve product design and functionality through AI-analyzed video response

Audience

Businesses and brands looking to build more personal relationships with their customers and communities online to build sales, understanding, content and advocacy

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$65 per month
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free account available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

RecRam
Founded: 2022
Turkey
recram.com

Company Information

telbee
Founded: 2019
United Kingdom
www.telbee.io

Alternatives

Alternatives

Categories

AI Tools Supported
Customer Feedback Supported
Video Testimonial Supported

Categories

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Not Supported
Communication Management Supported
Community Management Supported
Gamification Not Supported
Referral Tracking Not Supported
Reporting/Analytics Not Supported
Rewards Program Not Supported
Social Engagement Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Podcast Features

Audio Editing Tools Not Supported
Audio Recording Supported
Audio to Text Transcription Supported
Brand Safety Not Supported
Create Cover Art Not Supported
Distribution Tools Supported
Import / Export Supported
Live Broadcasting Not Supported
Market Intelligence Not Supported
Monetization / Advertising Management Not Supported
Podcast Web Hosting Not Supported
Reporting / Analytics Supported
Sounds Effects / Music Not Supported
Subscriber Management Not Supported
Supports Multiple Hosts/Guests Supported
Video Support Not Supported

Integrations

Zapier Supported
Amazon S3 Supported
Google Cloud Platform Supported
Intercom Supported
ServiceNow Supported
Webflow Not Supported
Wix Not Supported
WordPress Not Supported
Zendesk Supported

Integrations

Zapier Supported
Amazon S3 Not Supported
Google Cloud Platform Not Supported
Intercom Not Supported
ServiceNow Not Supported
Webflow Supported
Wix Supported
WordPress Supported
Zendesk Not Supported
Claim RecRam and update features and information
Claim RecRam and update features and information
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Claim telbee and update features and information