ReachOut Suite vs. Taskrol Comparison


ReachOut Suite Fingent	Taskrol	+	+
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CMMS and Asset Management Component-level asset hierarchies, work orders, PM templates, and inventory. Integrates with SAP, Oracle EAM, JDE, and Maximo. Operator Basic Care Guided inspections and daily tasks that capture institutional knowledge before it retires. AI Agents Nine agents for FMEA, RCM, oil analysis, vibration & lubrication optimization. Serving mining, oil and gas, chemical processing, food and beverage, packaging, and manufacturing. Deployed under 100 days. 64 Ratings Visit Website Maintainly Maintainly is a refreshingly simple cloud-based CMMS built for maintenance teams who need to get things done — not spend hours learning complex software. Teams use Maintainly to create, assign, and manage both reactive and preventive work orders, with full support for photos, meter readings, downtime tracking, file uploads, and audit trails. Preventive maintenance schedules run automatically based on time or meter thresholds, so nothing gets missed. 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About ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.	About Taskrol is an appliance repair CRM and field service management platform for owners, dispatchers, and technicians. Manage customers, jobs, scheduling, estimates, invoices, payments, and technician workflows from web and mobile. The calendar helps teams see assigned and unassigned work, schedule technicians, and block time off. Taskrol also supports diagnostic authorization before work begins, so the diagnostic fee and customer acknowledgment stay with the job and appear on its invoice. Technician payroll can be calculated by hourly rate or a percentage of job margin for each technician. A free Solo plan is available for one-person shops, with paid plans for growing service teams.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience ReachOut supports the following businesses: 1.) organizations that dispatch personnel into the field to collect data or photos and 2.) organizations whose field workers already carry a smartphone, and 3.) organizations wanting to save money and cut paperwork.	Audience Appliance repair business owners, field service dispatchers, office managers, and service technicians at solo shops and growing service teams.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9/user/month Free (basic): $0/user/month (Forever free) - Get the essential service operations done. Standard: $9/user/month; Perfect for small, growing businesses Premium* (our pick): $15 per user/month - Best value and unlocks advanced features. Ultimate: $25/user/month - The ultimate end-to-end ReachOut experience Enterprise: Contact vendor Free Version Not Supported Free Trial Not Supported	Pricing $0/month Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; scheduling, map, parts, invoices and card payments. Not a trial, no credit card to start. Basic — $29/month, 1 seat: everything in Solo plus AI-generated invoices, appliance manuals and exploded diagrams on the job, warehouse inventory with low-stock reminders, unlimited contractors, margin and inventory reports, call recording. Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse, company-wide shopping list, technician scheduling and assignment, team roles and permissions, reporting by technician. Paid plans include a 7-day trial. Card processing on customer payments: 3.4% + $0.30 per successful transaction. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Fingent Founded: 2003 United States reachoutsuite.com	Company Information Taskrol United States taskrol.com
Alternatives Jobber Jobber Software	Alternatives FieldEdge Xplor
shwego	ServiceTrade
FieldPulse	ReachOut Suite Fingent
RazorSync	Field Promax
WorkWave Service WorkWave View All	Fixably View All
Categories Appliance Repair Supported Appointment Scheduling Supported Audit Supported Compliance Supported Electrical Estimating Supported Field Service Management Supported Fire Inspection Supported Home Inspection Supported HVAC Supported Inspection Supported Landscape Management Supported Lawn Care Supported Pest Control Supported Pool Service Supported Security System Installer Supported Snow Removal Supported Survey Supported Tradesman Job Management Supported Work Order Supported	Categories Appliance Repair Supported Taskrol is field service software built for appliance repair shops. Every job carries the appliance — brand, model and serial, read off the data plate with the camera — and the parts catalog for that exact model, so technicians find OEM part numbers and see van and warehouse stock without leaving the job. The customer signs the diagnostic fee before diagnosis, then picks from estimate options; the approved estimate becomes the invoice and is paid in the field. Warranty return visits are created from the original job and kept out of job counts. Service manuals open from the job on paid plans. The Solo plan is free forever for one technician — no credit card, not a trial — and paid plans start at $29/month with a 7-day trial.
Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Not Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Supported Online Booking Not Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Not Supported Audit Features Alerts / Notifications Supported Audit Planning Supported Compliance Management Supported Dashboard Supported Exceptions Management Supported Forms Management Supported Issue Management Supported Mobile Access Supported Multi-Year Planning Not Supported Risk Assessment Supported Workflow Management Not Supported Compliance Features Archiving & Retention Not Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Supported Environmental Compliance Supported FDA Compliance Not Supported HIPAA Compliance Not Supported Incident Management Supported ISO Compliance Not Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Supported Version Control Not Supported Workflow / Process Automation Supported Electrical Estimating Features Billing & Invoicing Supported Change Orders Supported Cost Database Not Supported Project Management Not Supported Quotes / Proposals Supported Takeoff Not Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Home Inspection Features Billing & Invoicing Supported Color Codes / Icons Not Supported Comment Library Not Supported Commercial Inspections Supported Credit Card Processing Not Supported Photo Editing Supported Repair Estimates Supported Report Summary Supported Residential Inspections Not Supported Sketching Not Supported Templates Supported Video Not Supported Voice Notes Not Supported Inspection Features Appointment Management Supported Customer Database Supported Dispatch Management Supported Equipment Tracking Supported Photos In Reports Supported Print on Site Not Supported Report Templates Supported Speech Recognition Not Supported Subcontractor Management Not Supported Landscape Management Features Billing & Invoicing Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Groundskeeping Not Supported Inventory Control Supported Irrigation Tracking Supported Job Management Supported Landscape Design Not Supported Mobile Access Supported Payroll Management Not Supported Plant Database Not Supported Quotes / Estimates Supported Routing Supported Scheduling & Appointments Supported Work Order Management Supported Lawn Care Features Billing & Invoicing Supported Contract Management Not Supported Customer Management Supported Employee Management Supported Equipment Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service Dispatch Supported Pest Control Features Billing & Invoicing Supported Customer Service History Supported Dispatch Management Supported Fleet Management Supported Inventory Control Supported Mobile Access Supported Pest Activity Tracking Supported Pesticide Usage Tracking Supported Property Layouts Not Supported Quotes / Estimates Supported Scheduling Supported Pool Service Features Billing & Invoicing Supported Chemical Readings Not Supported Customer Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Work Order Management Supported Security System Installer Features Billing & Invoicing Supported Customer Management Supported Document Imaging Not Supported Inventory Management Supported Job Costing Not Supported Lead Management Not Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Not Supported Work Order Features Contract Management Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Not Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Task Management Supported
Integrations Infince Supported Integry Supported QuickBooks Online Supported Stripe Not Supported Twilio Not Supported Xero Supported ZoomInfo Talent Supported View All 5 Integrations	Integrations Infince Not Supported Integry Not Supported QuickBooks Online Not Supported Stripe Supported Twilio Supported Xero Not Supported ZoomInfo Talent Not Supported View All 2 Integrations
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