Re:plain Watermelon

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Re:plain:

About

Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.
Watermelon:

About

Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.
Re:plain:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Watermelon:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Re:plain:

Audience

e-commerce, med-tech, support, smb, education.
Watermelon:

Audience

Companies searching for a solution to create chatbots, manage conversations and collaborate with your team
Re:plain:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Watermelon:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Re:plain:

API

Offers API Not Supported
Watermelon:

API

Offers API Supported
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Screenshots and Videos

Watermelon:

Screenshots and Videos

Re:plain:

Pricing

$4.99 per month
Buy only the features that you really need.
Free Version Supported
Free Trial Supported
Watermelon:

Pricing

€19 per month
Free Version Supported
Free Trial Not Supported
Re:plain:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Watermelon:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Re:plain:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Watermelon:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Re:plain:

Company Information

Re:plain
Founded: 2018
Russian Federation
replain.cc
Watermelon:

Company Information

Watermelon
Founded: 2015
Netherlands
watermelon.ai/
Re:plain:

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Watermelon:

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Watermelon:
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Re:plain:
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Re:plain:
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Re:plain:

Categories

Chatbot Supported
Customer Service Supported
Customer Success Supported
Forms Automation Supported
Live Chat Supported
Watermelon:

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported
Re:plain:

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Not Supported
Collaboration Not Supported
Document Indexing Not Supported
Drag & Drop Not Supported
Full Text Search Not Supported
Remote Document Access Not Supported
Rules-Based Workflow Not Supported
Text Editing Not Supported
Version Control Not Supported
Re:plain:

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Gmail Not Supported
Google Analytics Supported
Integrately Supported
Nocode HQ Supported
Salesforce Not Supported
X (Twitter) Not Supported
Zapier Supported
Watermelon:

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Gmail Supported
Google Analytics Not Supported
Integrately Not Supported
Nocode HQ Not Supported
Salesforce Supported
X (Twitter) Supported
Zapier Not Supported
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Watermelon:
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