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About

Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.

About

Useberry is a comprehensive UX research platform that enables product teams to build better digital products more efficiently. It offers a variety of research methods, including prototype testing, website usability testing, and access to a participant pool with over 100 targeting attributes across 34 countries. The platform integrates seamlessly with popular prototyping and design tools, allowing users to set tasks, validate assumptions, and progress confidently. Useberry provides powerful insights through features like click tracking, user flows, and recordings, which capture user interactions, including mouse movements, face, voice, and screen activity. The platform supports various testing methods such as single task, open analytics, first click, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Websites, companies and brands requiring a customer video feedback solution to validate and improve their website or prototypes using feedback from customers

Audience

Product managers seeking a tool to test, research, and build products

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$36 per month
Free Version Not Supported
Free Trial Supported

Pricing

$67 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rayfeed
Founded: 2016
Canada
rayfeed.com

Company Information

Useberry
Founded: 2018
Greece
www.useberry.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research

Categories

Categories

Heatmap Supported
Session Replay Supported
Usability Testing Supported
User Research Supported

Integrations

Adobe XD Not Supported
Figma Not Supported
Google Chrome Supported
Marvel Not Supported
Microsoft Edge Supported
Mozilla Firefox Supported
ProtoPie Not Supported
Safari Supported
Sketch Not Supported

Integrations

Adobe XD Supported
Figma Supported
Google Chrome Not Supported
Marvel Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
ProtoPie Supported
Safari Not Supported
Sketch Supported
Claim Rayfeed and update features and information
Claim Rayfeed and update features and information
Claim Useberry and update features and information
Claim Useberry and update features and information