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About

Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.

About

TheySaid is an AI-powered user research and product validation platform that helps organizations collect customer feedback, test digital experiences, and improve product decisions. The software combines AI-moderated usability testing, customer interviews, surveys, polls, and adaptive forms within a centralized research environment. Its synthetic user testing capabilities simulate customer interactions using AI personas trained on real usability research and customized with an organization's customer data. TheySaid records user interactions, analyzes spoken feedback, identifies usability problems, and generates actionable recommendations for product improvements. The platform integrates with development and design tools such as Cursor, Claude Code, Lovable, Replit, Jira, and Linear to incorporate customer validation into existing workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Websites, companies and brands requiring a customer video feedback solution to validate and improve their website or prototypes using feedback from customers

Audience

UX researchers, product managers, UI/UX designers, software developers, SaaS companies, startups, customer experience teams, market researchers, digital agencies, ecommerce businesses, and product development organizations seeking AI-powered usability testing, synthetic user research, automated customer interviews, product validation, and continuous feedback analysis

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$36 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rayfeed
Founded: 2016
Canada
rayfeed.com

Company Information

TheySaid
United States
www.theysaid.io

Alternatives

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.
Listen

Listen

Listen Labs
Dovetail

Dovetail

Dovetail Research

Categories

Categories

AI Interviewing Supported
Product Analytics Supported
User Research Supported

Integrations

Google Chrome Supported
HubSpot CRM Not Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Safari Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Google Chrome Not Supported
HubSpot CRM Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Safari Not Supported
Salesforce Supported
Slack Supported
Zendesk Supported
Claim Rayfeed and update features and information
Claim Rayfeed and update features and information
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