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About

RagMetrics is a production-grade evaluation and trust platform for conversational GenAI, designed to assess AI chatbots, agents, and RAG systems before and after they go live. The platform continuously evaluates AI responses for accuracy, groundedness, hallucinations, reasoning quality, and tool-calling behavior across real conversations. RagMetrics integrates directly with existing AI stacks and monitors live interactions without disrupting user experience. It provides automated scoring, configurable metrics, and detailed diagnostics that explain when an AI response fails, why it failed, and how to fix it. Teams can run offline evaluations, A/B tests, and regression tests, as well as track performance trends in production through dashboards and alerts. The platform is model-agnostic and deployment-agnostic, supporting multiple LLMs, retrieval systems, and agent frameworks.

About

Enable observability to detect data and ML issues faster, deliver continuous improvements, and avoid costly incidents. Start with reliable data. Continuously monitor any data-in-motion for data quality issues. Pinpoint data and model drift. Identify training-serving skew and proactively retrain. Detect model accuracy degradation by continuously monitoring key performance metrics. Identify risky behavior in generative AI applications and prevent data leakage. Protect your generative AI applications are safe from malicious actions. Improve AI applications through user feedback, monitoring, and cross-team collaboration. Integrate in minutes with purpose-built agents that analyze raw data without moving or duplicating it, ensuring privacy and security. Onboard the WhyLabs SaaS Platform for any use cases using the proprietary privacy-preserving integration. Security approved for healthcare and banks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI enterprises and AI startups

Audience

Companies that want to enable observability to detect data and ML issues faster, deliver continuous improvements, and avoid costly incidents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$20/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RagMetrics
Founded: 2024
United States
ragmetrics.ai/

Company Information

WhyLabs
Founded: 2019
United States
whylabs.ai/

Alternatives

Alternatives

Trusys AI

Trusys AI

Trusys
Portkey

Portkey

Portkey.ai
Arthur AI

Arthur AI

Arthur

Categories

Categories

Integrations

Amazon SageMaker
Flask
Python
UbiOps

Integrations

Amazon SageMaker
Flask
Python
UbiOps
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