Audience
AI enterprises and AI startups
About RagMetrics
RagMetrics is a production-grade evaluation and trust platform for conversational GenAI, designed to assess AI chatbots, agents, and RAG systems before and after they go live. The platform continuously evaluates AI responses for accuracy, groundedness, hallucinations, reasoning quality, and tool-calling behavior across real conversations.
RagMetrics integrates directly with existing AI stacks and monitors live interactions without disrupting user experience. It provides automated scoring, configurable metrics, and detailed diagnostics that explain when an AI response fails, why it failed, and how to fix it. Teams can run offline evaluations, A/B tests, and regression tests, as well as track performance trends in production through dashboards and alerts.
The platform is model-agnostic and deployment-agnostic, supporting multiple LLMs, retrieval systems, and agent frameworks.