Racom

Racom

Helios Solutions
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About

Remember the promise of 1960s science fiction? When we would have smart concierges to do all our shopping for us? The future is now. Chatbots are a new way to sell and offer customer support for your eCommerce sites. Ra is our implementation of this new paradigm. See how much better your sales and support can be when all you’re doing is having a conversation. This product was created in association with our partner company, marici technology solutions. Personal Assistant, supporting your customers through their shopping experience at your webshop. Launched digital transformation solutions, RaCom (an AI-powered Chatbot), Marici Integrations (a powerful system integration platform), Engage366 (an easy-to-use marketing automation tool) and Communer366 (a user-friendly community engagement app).

About

Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce stores and companies searching for a chatbot solution to improve their operations

Audience

Organizations seeking a solution to automate and manage all their customer engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helios Solutions
Founded: 2006
India
www.heliossolutions.co/racom/

Company Information

Webio
Founded: 2016
Ireland
www.webio.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Heyday AI

Heyday AI

Hootsuite
e-bot7

e-bot7

e-bot7 GmbH

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Debt Collection Features

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Integrations

Facebook Messenger
Viber
WhatsApp

Integrations

Facebook Messenger
Viber
WhatsApp
Claim Racom and update features and information
Claim Racom and update features and information
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Claim Webio and update features and information