RezupVindrose sp. z o.o.;
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Related Products
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About
Raaft helps SaaS companies reduce churn and collect better feedback from customers.
When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.
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About
Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.
Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.
Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.
You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.
Free up to $5k MRR (50 responses a month), with AI analysis on every plan.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Subscription based web apps
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Audience
Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Supported
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Pricing
$29/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRaaft
Founded: 2018
United States
www.raaft.io
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Company InformationVindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/
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Categories |
Categories |
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Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Not Supported
Customer Lifecycle Management
Not Supported
Health Score
Supported
Onboarding
Not Supported
Revenue Management
Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Integrations
Stripe
Supported
Baremetrics
Supported
Braintree
Supported
Chargebee
Supported
Paddle
Supported
Slack Code
Not Supported
Telegram
Not Supported
Zapier
Supported
Zapier Canvas
Not Supported
n8n
Not Supported
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Integrations
Stripe
Supported
Baremetrics
Not Supported
Braintree
Not Supported
Chargebee
Not Supported
Paddle
Not Supported
Slack Code
Supported
Telegram
Supported
Zapier
Not Supported
Zapier Canvas
Supported
n8n
Supported
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