ROYVIRAGHQI d.o.o.
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TelStrat RecordSerenova
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Related Products
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About
ROYVIRA is a free soundboard for cold calls and appointment setting on Mac. Record lines from your own script once, in your own voice, for example your pitch and your answers to recurring objections. During the call, play the right clip with a tile click or a keyboard shortcut. You say the greeting live, lead the conversation and listen. ROYVIRA does not dial numbers, plays nothing automatically and does not generate an artificial voice. Your voice clips are stored locally on your Mac; sign-in and licence checks use an account service. ROYVIRA plays your clips into your calling app through the virtual audio driver BlackHole 2ch. Runs on macOS 14 or later, Apple Silicon and Intel. Free forever.
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About
To optimize your contact center and workforce, you need insight into every agent interaction with customers. Equip yourself with the tools to ensure high-quality customer interactions and optimal agent performance.
Record the audio of a call randomly, at scheduled points in time, or on demand – and from the start no matter when recording begins. Empower your supervisors to monitor live calls and listen to end-to-end call recordings when a caller is transferred. Resolve disputes quickly, support legal defense, and monitor agents with rock-solid call recordings. Drill through millions of call results by any metric. Quickly search with one-click filtering. Easily combine groups of fields for complex searches. Analyze any interaction by simply playing a multimedia clip on the desktop. Share the voice-plus-screen .WMV file on a network or via email. Get a clear view into how agents interact with customers and more easily and effectively optimize your workforce.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Cold callers, SDRs and appointment setters on Mac
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Audience
Call centers and contact centers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGHQI d.o.o.
Croatia
royvira.com/en
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Company InformationSerenova
Founded: 2013
United States
www.serenova.com/products/telstrat/recording-quality-management/
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Categories |
Categories |
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Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Instant Retrieval
Not Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Supported
Screen Activity Recording
Supported
Video Call Recording
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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