Routee vs. Soprano Comparison


Routee AMD Telecom	Soprano Soprano Design	+	+
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About Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user	About Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses around the world	Audience Entrepreneurs looking for a cloud communication platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.01 one-time fee Free subscription then price based on usage Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy. Easy to use platform Extremely quick and helpful customer support Integrated with our CRM Cons I enjoyed using Routee, it great for marketing purposes. First top up may take up to 3 days to be processed
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information AMD Telecom Founded: 2001 Greece www.routee.net	Company Information Soprano Design United Kingdom www.sopranodesign.com
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Categories Authentication Supported Bulk SMS Supported Business Text Messaging Supported Communications Platform as a Service (CPaaS) Supported Email Marketing Supported Integrated Revenue and Customer Management (IRCM) Software for CSPs Supported IVR Supported Marketing Automation Supported Push Notifications Supported SMS Marketing Supported Transactional Email Supported Voice Broadcasting Supported	Categories Cloud Communication Platform Supported Communications Platform as a Service (CPaaS) Supported
Show More Features Authentication Features Biometric Not Supported Credential Management Supported Knowledge-Based Authentication Supported Mobile Authentication Supported Multifactor Authentication Supported Out-of-Band Authentication Supported Policy Management Supported Self Service Portal Supported Single Sign On Supported Social Sign On Not Supported Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Not Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Supported Push Notifications Features A/B Testing Supported Analytics Supported Campaign Segmentation Supported Contextual Targeting Supported Device Targeting Supported Expiry Notifications Supported Geo Targeting Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Transactional Email Features A/B Testing Supported Contact Database Supported Dynamic Content Not Supported Email Monitoring Supported Mailing List Management Supported Reporting/Analytics Supported Spam Check Supported Template Management Supported	Show More Features Cloud Communication Platform Features Audio / Video Conferencing Not Supported Call Center Supported Call Recording Not Supported Call Routing Not Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Not Supported IVR / Voice Recognition Not Supported
Integrations AdRoll Supported Facebook Supported Freshdesk Supported GitLab Supported HubSpot Customer Platform Supported Insightly Supported Joomla! Supported LiveChat Supported Olark Supported PrestaShop Supported Pure Chat Supported RD Station Supported Shopify Supported Slack Supported Targeto Supported WhatsApp Not Supported WordPress Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 50 Integrations	Integrations AdRoll Not Supported Facebook Not Supported Freshdesk Not Supported GitLab Not Supported HubSpot Customer Platform Not Supported Insightly Not Supported Joomla! Not Supported LiveChat Not Supported Olark Not Supported PrestaShop Not Supported Pure Chat Not Supported RD Station Not Supported Shopify Not Supported Slack Not Supported Targeto Not Supported WhatsApp Supported WordPress Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 1 Integration
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