ROLLER

ROLLER

4.3 out of 5 stars
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Visit Website for ROLLER

About

At ROLLER, we're passionate about empowering leisure and entertainment businesses to reach new heights of success. With a track record of serving 3,000+ customers across 30+ countries, including some of the most renowned names in the attractions industry, including SkyZone, We Rock the Spectrum, Altitude, American Dream, Uptown Jungle, Flip Out, Oxygen, Innoflate, and Jumpsquare, we understand the unique needs of playcenters, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, bowling centers, aquariums and more. ROLLER serves as the ultimate all-in-one venue management solution for attraction businesses, offering a comprehensive array of features that boost revenue and drive operational efficiencies like seamless ticketing, POS, membership management, and integrated waivers.

About

SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM Ltd who are the authors and maintainers. The application is enterprise ready and completely scalable to suit any business size or business requirement. The application is fully customisable and can be tailor made to fit your current or future business processes. Most importantly the application is Open Source, so it’s completely FREE to use, with no limitations on users.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

POS, Ticketing and Venue Management software made for the entertainment and leisure industry.

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Essential software to sell online & in venue and manage day-to-day operations.
Free Version Not Supported
Free Trial Supported

Pricing

Free
SuiteCRM Hosted starts at £130.00 per month for unlimited users and comes with 5GB of storage, hourly scheduled tasks and 10 hours of dedicated support.

Business and Premium packages are also available for more extensive support and hosting requirements.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros from Real Users

Pros

  • Really Easy to use. Easier Accessible on Different Devices. Easy to train other on how to use Roller.
  • Reports are great, and Roller are open to generating new reports to suit our needs. Getting support, and ordering replacement products is straight-forward and convenient.
  • I enjoy how easy it is to create and edit products across all venues. We currently have 13 venues, and making pricing changes, product changes, or anything is VERY easy. You do it in one place, and it makes its way to all the venues. It is very easy to use and has great support. The support team and managers are very helpful, and they care. I really enjoy how fast things develop and move, and how much say we have as customers in new features.
  • Everything is easy and straightforward to use - all the layout is also good and helpful to find items you need
  • Great support getting you set up or helping with any issues that arise. Great for ticketing/shop tills, great ease with the use of QR's and easy flow from purchase to end for the customer.
  • One of our faves is the ease of use on the customer side to sign waivers and register for events, Open Play, birthday parties, and more online!
  • I’ve been using the Roller system for 5 years now and it has never disappointed! It is so easy to use, which makes training new users a breeze. It maintains a large volume of information for our property which is communicated almost instantly upon customer completion. All of that comes with extremely reasonable monthly pricing. would strongly recommend this product to anyone.!
  • Cloud Base Excellent for Arcade and Reservation solutions Friendly Dashboard full online solution and access
  • It just works. Very reliable system that takes a lot of hassle of managing the day to day operations of a leisure venue.
  • Very comprehensive POS software. There are many features that is unique to this POS that is very helpful. Support is adequate.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ROLLER
Founded: 2010
Austin, Texas USA
roller.software/

Company Information

SuiteCRM
Founded: 2009
United Kingdom
suitecrm.com

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Categories

Amusement Park Supported

ROLLER is a cloud-based venue management platform built for amusement parks to streamline operations and deliver exceptional guest experiences at scale. Manage admissions, online ticketing, season passes, group bookings, and in-park spending from a single system. Optimize guest flow with timed ticketing and real-time capacity management, reducing wait times and improving satisfaction. Increase revenue with dynamic pricing, upsells, and integrated POS for food, beverage, and retail. With built-in payments, CRM, and reporting, operators gain full visibility into guest behavior and park performance. ROLLER helps amusement parks run more efficiently while maximizing revenue and creating seamless, memorable visits.

CRM Supported

ROLLER is a CRM platform purpose-built for leisure and attractions venues, helping operators better understand their guests and drive repeat visitation. Capture every interaction—from online bookings to in-venue purchases—in a single unified guest profile, giving your team complete visibility into guest behavior. Use powerful segmentation tools to create targeted, personalized marketing campaigns based on spend, visits, preferences, and key dates like birthdays. Integrated with your ticketing, POS, and online checkout, ROLLER ensures your data is always up to date and actionable. With marketing integrations, custom data capture, and real-time insights into campaign and checkout performance, ROLLER enables you to deliver relevant guest experiences, increase engagement, and grow revenue.

Event Check In Supported

ROLLER is a cloud-based group and party booking platform built for attractions and leisure venues to increase event revenue and reduce manual admin. Guests can easily book and manage parties online, including invitations, RSVPs, and payments, creating a seamless self-service experience. Dynamic party packages automatically adjust based on group size, eliminating back-and-forth and saving staff time. Integrated payments, deposits, and payment links help secure bookings faster and reduce revenue loss. With built-in capacity management, waiver collection, and real-time reporting, ROLLER enables operators to run efficient, scalable event programs while delivering memorable guest experiences from booking through to check-in.

Event Management Supported

ROLLER is a cloud-based group and party booking platform built for attractions and leisure venues to increase event revenue and reduce manual admin. Guests can easily book and manage parties online, including invitations, RSVPs, and payments, creating a seamless self-service experience. Dynamic party packages automatically adjust based on group size, eliminating back-and-forth and saving staff time. Integrated payments, deposits, and payment links help secure bookings faster and reduce revenue loss. With built-in capacity management, waiver collection, and real-time reporting, ROLLER enables operators to run efficient, scalable event programs while delivering memorable guest experiences from booking through to check-in.

Gift Card Supported

ROLLER is a gift card management solution built for attractions and leisure venues to drive revenue, increase guest acquisition, and deliver a consistent brand experience. Sell digital and physical gift cards online and in-venue, and allow guests to seamlessly purchase and redeem them across multiple locations. This flexibility makes gifting easier while ensuring a unified experience for guests, no matter which venue they visit. Gift cards can be used for tickets, memberships, food and beverage, retail, and more, helping increase spend per visit. Fully integrated with ROLLER’s POS, ticketing, and payments platform, gift cards are easy to track, manage, and redeem. With flexible configurations and real-time reporting, operators can unlock new revenue streams and boost cash flow.

ROLLER is a cloud-based membership management platform that helps attractions grow recurring revenue and build lasting guest relationships. Easily create and manage customizable membership programs with automated billing, flexible pricing, and member-exclusive benefits. Guests can purchase, redeem, upgrade, and manage memberships online or in-venue—and use them seamlessly across multiple locations—delivering a consistent experience wherever they visit. ROLLER’s smart payment technology reduces failed payments and churn, ensuring more reliable revenue. With integrated POS, ticketing, and CRM capabilities, operators can personalize guest experiences, track member behavior, and drive repeat visitation. Real-time analytics provide insights into conversion, retention, and lifetime value to help optimize your membership program.

Museum Supported

ROLLER is a cloud-based venue management platform designed to help museums streamline operations and enhance the visitor experience. Manage online ticketing, timed entry, memberships, group bookings, and events from a single integrated system. Reduce queues and improve visitor flow with real-time capacity management and digital check-in tools. Increase revenue with flexible pricing, upsells, and add-ons such as exhibitions, guided tours, and special events. With integrated POS, payments, and CRM capabilities, museums can better understand their visitors, personalize engagement, and drive repeat attendance. Powerful reporting and insights help operators make data-driven decisions while delivering seamless, memorable cultural experiences.

Point of Sale Supported

ROLLER is a cloud-based point of sale (POS) system purpose-built for attractions and leisure venues. Sell tickets, food & beverage, retail, memberships and more from a single, easy-to-use platform—no switching between systems required. Streamline front desk operations, reduce queues, and improve the guest experience with fast transactions and integrated payments. ROLLER’s POS combines online bookings and walk-ins in one place, with real-time data and reporting to help you make smarter decisions. Designed for flexibility, it runs on modern hardware and supports everything from check-in and waivers to upsells and promotions, helping you increase revenue per guest while saving staff time.

Ticketing Supported

ROLLER is a cloud-based online ticketing platform designed to help attractions increase conversions and deliver seamless guest experiences. With a modern, mobile-optimized checkout, guests can easily book tickets, memberships, and add-ons in just a few clicks. Reduce cart abandonment and grow revenue with flexible upsells, packages, and promotions built directly into the booking flow. ROLLER’s ticketing solution includes real-time capacity management to prevent overbooking and optimize staffing, along with integrated payments and digital waivers for a fully streamlined experience. From timed ticketing to group bookings, ROLLER gives operators the tools to sell more online while reducing queues and operational complexity.

Venue Management Supported

ROLLER is an all-in-one venue management platform designed for attractions and leisure businesses to streamline operations and improve guest experiences. Manage online ticketing, POS, payments, memberships, group bookings, and more from a single cloud-based system. Eliminate the need for multiple tools by bringing every part of your operation into one integrated platform. Increase revenue with upsells, add-ons, and flexible pricing, while reducing admin through automation and real-time insights. With powerful reporting, CRM capabilities, and seamless integrations, ROLLER gives operators full visibility and control over their business. Deliver efficient operations, better guest experiences, and sustainable growth with ROLLER.

Visitor Management Supported

ROLLER is a visitor management platform built for attractions and leisure venues to efficiently manage guest flow, check-in, and on-site experiences. From online booking to arrival, ROLLER streamlines the entire visitor journey with digital tickets, waivers, and self-service options that reduce queues and manual processes. Real-time capacity management helps control attendance and optimize operations, while integrated POS and payments enable seamless transactions across your venue. With centralized guest profiles and reporting, operators gain valuable insights into visitor behavior to improve engagement and operational efficiency. ROLLER helps deliver smooth, connected visitor experiences from entry to exit.

Waiver Supported

ROLLER is digital waiver software designed for attractions to streamline check-in, reduce paperwork, and improve the guest experience. Guests can sign waivers online before arrival or on-site via mobile or kiosk, eliminating bottlenecks at entry. Waivers are automatically linked to guest profiles, making it easy for staff to verify completion and speed up admissions. Beyond compliance, waivers provide valuable guest data that can be used for personalization and targeted marketing. With multilingual support, seamless integration into booking and POS workflows, and tools for managing group waivers, ROLLER helps operators save time, reduce friction, and deliver a more efficient, connected experience.

Zoo Supported

ROLLER is a cloud-based venue management platform built for zoos and aquariums to streamline operations and enhance visitor experiences. Manage admissions, online ticketing, memberships, group bookings, and animal encounters from a single, integrated system. Increase revenue with flexible pricing, upsells, and add-ons, while using real-time capacity management to control crowd flow and prevent overbooking. ROLLER also includes point of sale for retail and food & beverage, helping maximize spend per visitor across your park. With digital waivers, integrated payments, and powerful reporting, zoos can reduce admin, improve efficiency, and create memorable guest experiences that keep visitors coming back.

Categories

Archiving Supported
Cloud Management Supported
Contact Management Supported
CRM Supported
Customer Loyalty Supported
Customer Service Supported
Email Marketing Supported
Help Desk Supported
IT Management Supported
Lead Capture Supported
Lead Management Supported
Personalization Supported
Productivity Supported
Remote Support Supported
Sales Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Not Supported
Gamification Not Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Not Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Museum Features

Collections Management Not Supported
Event Management Supported
Exhibit Management Supported
Gift Shop POS Supported
Grant Management Not Supported
Insurance Management Not Supported
Membership Management Supported
Ticketing Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Supported
VIP & Discount Tickets Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Supported
Resource Booking Supported
Sales Management Supported
Staff Management Supported

Visitor Management Features

Alerts/Notifications Not Supported
Badge Management Supported
Document Management Not Supported
ID Scan Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Not Supported

Waiver Features

Customizable Templates Not Supported
Data Export Not Supported
Online Signing Supported
QR Codes Supported
Searchable Database Not Supported
Status Tracking Not Supported
Waiver Kiosk Supported

Zoo Features

Animal Monitoring Not Supported
Animal Records Not Supported
Breeding Management Not Supported
Facility Management Not Supported
Feed Management Not Supported
Inventory Management Not Supported
Medical Records Not Supported
Membership Management Supported
Volunteer Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Archiving Features

Access Control Not Supported
Data Deduplication Supported
Document Management Supported
eDiscovery Not Supported
Email Archiving Supported
Multimedia Archiving Not Supported
Retention Management Not Supported
Storage Management Not Supported
Version Control Not Supported
Web Archiving Not Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Cloud Management Features

Access Control Not Supported
Billing & Provisioning Not Supported
Capacity Analytics Not Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Not Supported
Performance Analytics Not Supported
SLA Management Supported
Supply Monitoring Not Supported
Workflow Approval Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Not Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Not Supported
Behavioral Targeting Not Supported
Campaign Segmentation Supported
Content Analytics Not Supported
Contextual Targeting Not Supported
Customer Profiles Supported
Experience Management Not Supported
Recommendation Engine Not Supported
Website Personalization Not Supported

Productivity Features

Collaboration Supported
Database Creation Supported
Document Creation Supported
File Sharing Not Supported
Notes Management Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Integrations

Mailchimp Supported
Salesforce Supported
AWS Marketplace Not Supported
CRMJetty Not Supported
Data Sentinel Not Supported
Deputy Supported
GetYourGuide Supported
Intalk.io Not Supported
Klook Supported
Mailparser Not Supported
ONLYOFFICE Docs Not Supported
Peaka Not Supported
Restoke Supported
Schedaddle Supported
StarfishETL Not Supported
Tanda Supported
Trengo Supported
Trip.com Supported
Viator Supported
Xero Supported

Integrations

Mailchimp Supported
Salesforce Supported
AWS Marketplace Supported
CRMJetty Supported
Data Sentinel Supported
Deputy Not Supported
GetYourGuide Not Supported
Intalk.io Supported
Klook Not Supported
Mailparser Supported
ONLYOFFICE Docs Supported
Peaka Supported
Restoke Not Supported
Schedaddle Not Supported
StarfishETL Supported
Tanda Not Supported
Trengo Not Supported
Trip.com Not Supported
Viator Not Supported
Xero Not Supported
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