About
ROGER365.io is a Microsoft-certified Contact Center as a Service (CCaaS) solution that transforms Microsoft Teams into an AI-powered omnichannel contact center. It unifies voice, webchat, WhatsApp, SMS, Facebook, and email into a single Teams-native interface no separate platforms required.
Key capabilities include:
Omnichannel Hybrid Queues – all channels in one unified queue
Smart routing – skills-based, round-robin, and Teams presence-based
Agent tools – real-time queue insights, call handling, notes, and callback scheduling
Supervisor dashboards – live monitoring, whisper, and barge features
AI & automation – Azure OpenAI, Copilot, sentiment analysis, and workflow triggers
CRM & Power Platform integration – Dynamics 365, Power Automate, and custom Power Apps embedded in the agent view
Reporting – real-time and historical analytics across all channels
Cloud-native, deployable in under 10 minutes, and trusted by brands like Rijksmuseum, Quooker, and Tony's Chocolonely
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About
Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.
Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security.
With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-to-large enterprises already using Microsoft Teams for internal and public communication, looking to extend their Teams environment into a fully featured contact center — without adding separate platforms or vendors. Primary decision-makers are IT Managers, CIOs, and Operations leaders responsible for telephony infrastructure, Microsoft 365 governance, and software consolidation. They prioritize security, compliance, seamless Microsoft ecosystem integration, rapid deployment, and low maintenance overhead. Industries include professional services, financial services, retail, healthcare, education, and the public sector.
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Audience
BPOs, Contact Centers, Financial Companies, Sales Teams, Support Teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€25/user/month
Free Version
Free Trial
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Pricing
$15/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationROGER365.io
Founded: 2021
The Netherlands
www.roger365.io
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Company InformationSquaretalk
Founded: 2014
Israel
squaretalk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX Features
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
SIP Trunk Features
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
Softphone Features
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
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Integrations
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Operata
Pipedrive
Salesforce
WhatsApp
Zendesk
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Integrations
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Operata
Pipedrive
Salesforce
WhatsApp
Zendesk
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