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About

QUESTIONSTAR is one of the most powerful tools for online surveys. Extensive functions packed into a user-friendly interface make it easy to create professional surveys of any complexity level and to analyze and statistically analyze collected data online. Correlations, crosstabs, regression analysis, t-tests, etc. can be done online in the tool. Additional analysis software becomes obsolete with QUESTIONSTAR in most cases. All professional functions are available in all tariffs. Flexible customization of questionnaire and white-label surveys is possible on all paid plans. Results of analyses, tables and graphs can be exported and edited in MS Office. Free version available.

About

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

All business

Audience

Product, Customer success, Marketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€0
Free Version Supported
Free Trial Not Supported

Pricing

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

QuestionStar
Founded: 2000
Germany
www.questionstar.com

Company Information

SatisMeter
Founded: 2015
Czech Republic
www.satismeter.com

Alternatives

The Survey System

The Survey System

Creative Research Systems

Alternatives

Expressyon

Expressyon

DYMENSION
SurveyXact

SurveyXact

Ramboll Management Consulting

Categories

Survey Supported

Categories

Churn Prevention Supported
Forms Automation Supported
NPS Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Not Supported
Text Editing Supported
Version Control Not Supported

Integrations

Akita Not Supported
Axis LMS Supported
Cloudflare Not Supported
Desktop.com Not Supported
EnjoyHQ Not Supported
Freshpaint Not Supported
HubSpot Customer Platform Not Supported
Integrately Not Supported
Kapiche Not Supported
Mailchimp Not Supported
Planhat Not Supported
Prodsight Not Supported
Rambox Not Supported
Salesforce Not Supported
Stackreaction Not Supported
Startdeliver Not Supported
Wufoo Not Supported
Zapier Not Supported
sensedata Not Supported

Integrations

Akita Supported
Axis LMS Not Supported
Cloudflare Supported
Desktop.com Supported
EnjoyHQ Supported
Freshpaint Supported
HubSpot Customer Platform Supported
Integrately Supported
Kapiche Supported
Mailchimp Supported
Planhat Supported
Prodsight Supported
Rambox Supported
Salesforce Supported
Stackreaction Supported
Startdeliver Supported
Wufoo Supported
Zapier Supported
sensedata Supported
Claim QuestionStar and update features and information
Claim QuestionStar and update features and information
Claim SatisMeter and update features and information
Claim SatisMeter and update features and information