Quadrant WorkforceQuadrant
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TeamDynamix ITSMTeamDynamix
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Related Products
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About
Quadrant's workforce solutions have been developed to service a diverse range of industry sectors including mining, petroleum, civil engineering/construction and renewables. We provide each sector with a versatile workforce playbook that can be drawn upon to fill organizational gaps, relieve workload stresses and perform short/long, full/part-time engagements to address specific challenges and opportunities. Quadrant provides flexible workforce solutions to meet your staffing requirements. Select from our carefully selected skilled people or we can assemble an integrated team with leading software and tools to help you to deliver your work scope productively and with high performance. If you are a skilled industry professional with a strong work ethic and the flexibility to fill long and short term work engagements suited to your current level of experience, please register your expression of interest with Quadrant today using our recruitment forms.
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About
Supercharged ITSM. One platform for service and projects together with enterprise integration and automation. Are you spinning your wheels trying to keep up with the volume of mundane, repetitive service requests? With supercharged IT service management software, you can automate routine tasks and eliminate toil. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM) systems are quickly evolving, download this report to understand key drivers for top of quadrant vendors. Use this guide to help you during your selection process. Download the Info-Tech 2022 ITSM Software Quadrant and Customer Viewpoint report to gain a better understanding of ITSM vendor strengths and emerging requirements.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies, organizations and businesses looking for a versatile workforce solution
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Audience
Companies interested in a powerful ITSM solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationQuadrant
Australia
www.quadrantworkforce.com
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Company InformationTeamDynamix
Founded: 2001
United States
www.teamdynamix.com/it-service-management-itsm/
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Supported
Scheduling
Supported
Skills Tracking
Not Supported
Time & Attendance
Supported
Variable Workforce
Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Not Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Not Supported
Release & Deployment Management
Not Supported
Self Service Portal
Supported
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Integrations
Azure Marketplace
Supported
BeyondTrust Cloud Privilege Broker
Not Supported
LawTrac
Supported
Mitratech LegalHold
Supported
Sassafras AllSight
Not Supported
TeamDynamix PPM
Not Supported
Virima
Not Supported
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Integrations
Azure Marketplace
Not Supported
BeyondTrust Cloud Privilege Broker
Supported
LawTrac
Not Supported
Mitratech LegalHold
Not Supported
Sassafras AllSight
Supported
TeamDynamix PPM
Supported
Virima
Supported
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