QlineAdvanced Kiosks
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Related Products
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About
Waiting is painful for everyone. It causes anxiety for your visitors by taking away the control they have over how they spend their time. It causes stress for your team as they are the ones processing paper forms, answering repetitive questions all the while trying to provide the best customer service they can for an incredibly busy office. With traditional queuing, visitors check-in at a front desk, fill out a form and then they wait to be called. It sounds simple enough, and it has been the way things have worked for many years, but is it the best way? These are things that add up quickly in a busy office and lead to either a long line of unhappy visitors, or a handful of very busy agents. In most cases – both. It comes as no surprise then that long waits and inefficient processes are harmful to all organizations. As we move further into the fast paced future of near instant technology, what was considered efficient yesterday, is sluggish today.
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About
Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that need a kiosk and queue management solution
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Audience
Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$22 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAdvanced Kiosks
Founded: 2000
United States
www.queuingsoftware.com
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Company InformationVirtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Kiosk Features
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
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Integrations
Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp
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Integrations
Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp
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